ArkadiumArkadium is a company that specializes in creating engaging, high-quality casual games. Founded in 2001, Arkadium focuses on developing games that are both fun and mentally stimulating, catering to a wide range of players. The company is known for its web and mobile games, many of which are popular in digital publications and are designed to be accessible and enjoyable for players of all ages. Arkadium’s mission is to create games that bring joy and enrich people’s lives through play.
Arkadium (arkadium.com) has 517 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Adrienne W.
The support was very good. I’m very happy to play Arkadium games on the AARP site. Thanks go out to Olga and the team.
Response from ArkadiumMay 26, 2026
Hi Adrienne, 😊 Thank you for the wonderful review! We’re delighted to hear you’re enjoying Arkadium games on AARP and that Olga and the team were able to assist you. We’ll be sure to pass along your kind words. Happy gaming! 🎉🧩
Frida F.
After sending a request for support through the Arkadium website, I received a promptly and professional response which addressed my issue and resolved it in less than 8 hours. I am very confident about playing on Arkadium knowing that their response time and customer service is top of the line!!
Response from ArkadiumMay 26, 2026
Hi Frida, 🌟 Thank you for taking the time to share your experience! We’re so happy our support team could resolve your issue quickly and professionally. Providing top-notch customer service is very important to us, and your feedback truly means a lot. Thanks for playing with Arkadium! 🎮😊
Judi A.
The support staff is friendly, knowledgeable and aren't happy until the customer is. They took the time to make sure they understood the problem and checked back with me several times to be sure my problem was resolved. A pleasant change from some of the people I've had to deal with in the past.
Response from ArkadiumMay 26, 2026
Hi Judi, 😊 Thank you for the thoughtful feedback! We’re glad our support staff was able to assist you and ensure your issue was fully resolved. Providing friendly and attentive service is something we truly value. We appreciate your support and hope you continue enjoying our games! 🎲✨
Tina B.
I had a problem with ads covering the keyboard while I was playing a game. Very annoying. I sent a message to Arkadium support staff and was surprised to receive an answer immediately. Rodrigo offered a solution which solved the issue, problem solved! I am so impressed with their attention to customer service, they definitely care about their gamers’ satisfaction!
Response from ArkadiumMay 26, 2026
Hi Tina, 😊 Thank you for sharing your experience! We understand how frustrating that issue must have been, and we’re very happy Rodrigo was able to help resolve it quickly. Your kind words about our customer service truly mean a lot to us. Thanks for being part of the Arkadium community! 🎮✨
Diane K.
The follow ups making sure my issue was resolved and the pleasant tone and knowledge in the email made me feel sure that my issue would be resolved. My tech was great with suggesting things I could try to solve my problem
Response from ArkadiumMay 26, 2026
Hi Diane, 🌟 Thank you for the lovely review! We’re so glad our support team made you feel confident and supported while resolving your issue. We’ll be sure to share your kind feedback with the team. Wishing you many more enjoyable crossword sessions ahead! 🧩😊
Pat S.
The team at Arkadium stayed in steady contact with me for many days making sure I could get the help I needed to resolve my problem. They have exceptional customer service and don't rest until they are sure your problem is solved completely.
Response from ArkadiumMay 26, 2026
Hi Pat, 😊 Thank you for the amazing review! We’re so happy to hear our team stayed connected and helped resolve your issue completely. Providing exceptional customer care is always our goal, and your feedback truly brightened our day. Thanks for playing with Arkadium! 🎉💙
diana
Not only did the Arkadium agent (Rodrigo) respond almost immediately to my request, but he went above and beyond to help me find what I was looking for even though it was not an Arkadium-supported game. I was very impressed and happy to see that superior customer service is still alive and well.
Sarah C.
Company responds very quickly and is eager to help.
