ArkadiumArkadium is a company that specializes in creating engaging, high-quality casual games. Founded in 2001, Arkadium focuses on developing games that are both fun and mentally stimulating, catering to a wide range of players. The company is known for its web and mobile games, many of which are popular in digital publications and are designed to be accessible and enjoyable for players of all ages. Arkadium’s mission is to create games that bring joy and enrich people’s lives through play.
Arkadium (arkadium.com) has 517 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Robert C.
Immediate attention to problem and mutually beneficial solution
Response from ArkadiumJun 10, 2026
Hi Robert, thank you for your review! 😊 We're happy to hear that your issue received prompt attention and that we were able to reach a mutually beneficial solution. We appreciate your support and hope you continue enjoying our games! 🎮🌟
Tina H.
after retiring I found I needed help filling all those extra hours. I discovered Arkadium on line and found they have an incredible array of games and challenges which is actually amazing. Since that day I have never had to look for something to do. I just If I have a question I email the staff and they quickly respond.
Response from ArkadiumJun 10, 2026
Hi Tina, thank you for sharing your story! 😊 We're honored that Arkadium has become part of your daily routine and that our collection of games helps keep you entertained and challenged. We're also glad our support team has been there whenever you've needed assistance. Thank you for being such a valued player! 🎮❤️
Kevin N.
I got a response to my help request very quickly, asking for additional information. After supplying the information, the follow-up response was even faster, and allowed me to solve my issue. The help folks followed up twice more making sure that all my problems had been solved, and supplied me with even more background on what the underlying issue was. This is stellar help. Kudos to the Arkadium support staff - you are awesome!
Response from ArkadiumJun 10, 2026
Hi Kevin, thank you for the amazing review! 😊 We're delighted to hear that our team responded quickly and continued following up to ensure your issue was fully resolved. Your kind words and encouragement mean a great deal to us. We'll be sure to share your feedback with the team. Thanks for playing with Arkadium! 🌟🎮
Monidipa M.
There are a few glitches, once in a while. Sometimes, I find that my total has not been added although I had submitted my score the previous day. On the whole, a good job. Congrats!
Response from ArkadiumJun 10, 2026
Hi Monidipa, thank you for your feedback and your kind words! 😊 We're glad you're enjoying the overall experience. We also appreciate you mentioning the occasional score submission issue. Feedback like yours helps us continue improving our games. Thank you for your support and for being part of the Arkadium community! 🎮✨
DH WI DH W.
Customer Service response time regarding my problem with the game Jewel Quest on AARP was excellent! Even though Arkadium could not fix the problem because this is not an Arkadium developed game, and they simply publish it on the website, Arkadium was helpful and explained everything very well.
Response from ArkadiumJun 10, 2026
Hi there, thank you for your thoughtful review! 😊 We're happy to hear that our team was able to provide a clear explanation and assist you, even when the issue involved a game developed by another company. We always strive to point players in the right direction whenever possible. Thank you for your kind words and support! 🎮🌟
Gregory B.
Their bridge game has idiotic bidding and idiotic playing. I have seen the opposition overcall the suit I opened with and end up at 5 or 6 in that suit, even after I doubled them. I have gotten over 2000 penalty points this way. During play, my partner always leads its high cards first, and ignores what suit I bid and does not pick up on high/low signals, and ignores the first card led. I have also seen it open with 3-card suites. Very bad!
Response from ArkadiumJun 10, 2026
Hi Gregory, Thank you for sharing your feedback. We’re sorry to hear that your experience with the Bridge game has been frustrating. We understand how important realistic bidding and gameplay behavior are, especially for experienced Bridge players. We'd love the opportunity to learn more about the specific situations you've encountered and share your feedback with the appropriate team. Please feel free to contact Arkadium Support at [email protected] with additional details or examples. 📧 Thank you for taking the time to let us know about your experience. Your feedback helps us continue improving our games. 🎮🙏
Kathy Y.
Fun games in many formats (card, word, token, memory, etc.) ... and help to solve the games if we need it. Wonderful customer service, in fact. I like to play games to give myself a break from other computer tasks, and Arkadium fills the bill. Highly recommended.
Response from ArkadiumMay 26, 2026
Hi Kathy, 😊 Thank you so much for your kind words! We’re thrilled to hear you’re enjoying the variety of games and that our support team has been helpful when needed. It means a lot to know Arkadium provides a fun break in your day. Thanks again for your recommendation and for being part of our community! 🎮✨
Hero
Texas Holdem is unfairly calibrated to give computer players an advantage when making their 'last' bets- zero chips.
Response from ArkadiumMay 26, 2026
Hi Hero, 😔 We’re sorry to hear you feel this way about Texas Holdem. Our goal is always to provide a fair and enjoyable experience for all players. We appreciate you sharing your feedback, and we’d like the opportunity to look into your concerns further. Please reach out to Arkadium Support at [email protected] with more details so our team can investigate. ♠️
