AquaTruReviews of aquatru.com

4.1694 reviews
Industrial Supplies

AquaTru

About AquaTru

AquaTru water purifiers use patented 4-Stage Reverse Osmosis purification that transforms your tap water into pure, delicious, clean water you can trust. AquaTru removes what most filters miss — Forever Chemicals (PFOA/PFOS), Microplastics, lead, and more.

AquaTru (aquatru.com) has 694 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.

Also known as: aquatru.com
Website: aquatru.com
Category: Industrial Supplies
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 84% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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AquaTru reviews

694 approved reviews, newest moderated first

Diana S.
Oct 5, 2026
Too much waste water after filtration
Too much waste water after filtration. Seems wrong to toss all of it out. Also, the filtered water tastes kind of hard.
Response from AquaTruOct 5, 2026
Hello Diana, we’re sorry to hear about your experience and understand how frustrating this must have been. Our goal is always to provide excellent service and ensure you consistently enjoy clean, high-quality water. We truly appreciate you sharing your feedback, as it helps us continue improving our products and support. Team AquaTru / Melissa
Betty B.
Oct 5, 2026
New filters
The bad thing is that I have very hard water. If I had known what to do I would have done it sooner. So I had to buy new filters and was told I should descale the machine every other week. I’m going to try once a month. I have had it six months and I love the way the filtered water tastes.
Response from AquaTruOct 5, 2026
Hello Betty, thank you for taking the time to share your experience with us! Your feedback truly means a lot to us, and we appreciate you choosing us. If you ever need anything in the future, we’ll be more than happy to assist. Team AquaTru / Melissa
James S.
Oct 5, 2026
Trustworthy company and products
Quality products and fast delivery! I have ordered various products over the last 10 years and I am never disappointed! Thank you!!
Response from AquaTruOct 5, 2026
Hello James, thank you for taking the time to share your experience with us! Your feedback truly means a lot to us, and we appreciate you choosing us. If you ever need anything in the future, we’ll be more than happy to assist. Team AquaTru / Melissa
Nick
Oct 4, 2026
Quick resolution
The support chat quickly turned around a new manifold.
Response from AquaTruOct 5, 2026
Hello Nick, thank you for taking the time to share your experience with us! Your feedback truly means a lot to us, and we appreciate you choosing us. If you ever need anything in the future, we’ll be more than happy to assist. Team AquaTru / Melissa
Vanessa S.
Oct 4, 2026
Terrible carafes
Terrible carafes. Not worth the price with alll the replacements required.
Response from AquaTruOct 5, 2026
Hello Vanessa, we’re sorry to hear about your experience and understand how frustrating this could be. Our goal is always to provide excellent service and ensure you consistently enjoy clean, high-quality water. We truly appreciate you sharing your feedback, as it helps us continue improving our products and support. Team AquaTru / Melissa
Crystal
Oct 4, 2026
GREAT CUSTOMER SERVICE and VERY…
GREAT CUSTOMER SERVICE and VERY FRIENDLY!! All the products I’ve used are AMAZING!!
Response from AquaTruOct 5, 2026
Hello Crystal, thank you for taking the time to share your experience with us! We’re delighted to hear you had a great interaction with our customer service team. Your feedback truly means a lot to us, and we appreciate you choosing us. If you ever need anything in the future, we’ll be more than happy to assist. Team AquaTru / Melissa
Nancy E.
Oct 4, 2026
Great products and quick response!
I always hear back from AquaTru right away and am extremely pleased with their products!
Response from AquaTruOct 5, 2026
Hello Nancy, thank you for taking the time to share your experience with us! Your feedback truly means a lot to us, and we appreciate you choosing us. If you ever need anything in the future, we’ll be more than happy to assist. Team AquaTru / Melissa
Nenad T.
Oct 4, 2026
Fast delivery and easy to use product
Fast delivery and easy to use product
Response from AquaTruOct 5, 2026
Hello Nenad, thank you for taking the time to share your experience with us! Your feedback truly means a lot to us, and we appreciate you choosing us. If you ever need anything in the future, we’ll be more than happy to assist. Team AquaTru / Melissa

AquaTruReviews of aquatru.com

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About AquaTru

About these reviews

More in Industrial Supplies

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GemIQ - Headquarters

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AquaTru reviews

Too much waste water after filtration

New filters

Trustworthy company and products

Quick resolution

Terrible carafes

GREAT CUSTOMER SERVICE and VERY…

Great products and quick response!

Fast delivery and easy to use product