AquaTruAquaTru water purifiers use patented 4-Stage Reverse Osmosis purification that transforms your tap water into pure, delicious, clean water you can trust. AquaTru removes what most filters miss — Forever Chemicals (PFOA/PFOS), Microplastics, lead, and more.
AquaTru (aquatru.com) has 694 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Excellent
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694 approved reviews, newest moderated first
Amy
Your troubleshooting info has helped me more than once!
Response from AquaTruOct 13, 2026
Hello Amy, thank you for taking the time to share your experience with us! Your feedback truly means a lot to us, and we appreciate you choosing us. If you ever need anything in the future, we’ll be more than happy to assist. Team AquaTru / Melissa
SHAWNA M.
The AquaTru is a great filter. Easy to use, ILOVE IT!
Response from AquaTruOct 13, 2026
Hello Shawna, thank you for taking the time to share your experience with us! Your feedback truly means a lot to us, and we appreciate you choosing us. If you ever need anything in the future, we’ll be more than happy to assist. Team AquaTru / Melissa
Lia J.
Thank you for all your assistances and cooperations. The unit will be ready for Fed Ex pick up tomorrow. You’ve all been great. I just hope for your own business sake you do plan to make units with much larger water capacity. Thank you.
Response from AquaTruOct 13, 2026
Hello Lia, thank you for taking the time to share your experience with us! Your feedback truly means a lot to us, and we appreciate you choosing us. If you ever need anything in the future, we’ll be more than happy to assist. Team AquaTru / Melissa
Deb S.
Super easy. works great. Purchased mostly for backup water filtering in emergency but makes a great addition when you want purer water than home water softener system. Like it so far.
Response from AquaTruOct 13, 2026
Hello Deb, thank you for taking the time to share your experience with us! Your feedback truly means a lot to us, and we appreciate you choosing us. If you ever need anything in the future, we’ll be more than happy to assist. Team AquaTru / Melissa
Alex J O.
Everything went smoothly and swiftly in setting it up and my wife and I are enjoying healthy, tasty water!
Response from AquaTruOct 13, 2026
Hello Alex, thank you for taking the time to share your experience with us! Your feedback truly means a lot to us, and we appreciate you choosing us. If you ever need anything in the future, we’ll be more than happy to assist. Team AquaTru / Melissa
Patrick
Replaced the clean water tank because the blue discharge button was sticking. Eventually it stuck open and caused a complete draining of the tank making a mess. The new tank after just a few weeks is already starting to stick. I will not buy another one.
Response from AquaTruOct 13, 2026
Hello Patrick, we’re sorry to hear about this issue and completely understand your concern. We’ve opened a case for you under ticket #1131258 to ensure this is properly reviewed. You can contact our Customer Support team at 1-800-220-6570 and reference your ticket number so we can access your details and guide you through the next steps. We’re available 24/7 for you, and are here to help every step of the way. Team AquaTru / Melissa
Rosemary
i never got my order. The rep had to place a new order.
Response from AquaTruOct 13, 2026
Hello Rosemary, we’re sorry to hear about your experience and understand how frustrating this must have been. Our goal is always to provide excellent service and ensure you consistently enjoy clean, high-quality water. We truly appreciate you sharing your feedback, as it helps us continue improving our products and support. Team AquaTru / Melissa
grace C.
Ordered replacement parts for my counter system got a letter things were delayed then saw the order was canceled Sent an email as yet no response in over a month Seems customer service is lacking We love the system but I guess you no longer do creditable customer service
Response from AquaTruOct 13, 2026
Hello Grace, we’re truly sorry to hear about your experience, and we understand how frustrating this must have been. We’ve escalated your case and created ticket #1131216, so this can be reviewed with priority. Please contact our Customer Support team at 1-800-220-6570 and reference your ticket number so we can review your case in detail and make this right for you. We’re available 24/7 for you, and committed to resolving this for you. Team AquaTru / Melissa