AquaTruAquaTru water purifiers use patented 4-Stage Reverse Osmosis purification that transforms your tap water into pure, delicious, clean water you can trust. AquaTru removes what most filters miss — Forever Chemicals (PFOA/PFOS), Microplastics, lead, and more.
AquaTru (aquatru.com) has 694 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Industrial Supplies · Lake Worth, Florida
Excellent
Industrial Supplies · New York, New York
Excellent
Industrial Supplies · ATLANTA
Excellent
Industrial Supplies · Largo, Florida
Excellent
694 approved reviews, newest moderated first
Melissa H.
Company was easy to deal with set up instructions relatively simple and easy to understand-water tastes great!
Response from AquaTruOct 15, 2026
Hello Melissa, thank you for taking the time to share your experience with us! Your feedback truly means a lot to us, and we appreciate you choosing us. If you ever need anything in the future, we’ll be more than happy to assist. Team AquaTru / Melissa
Justin B.
Great! We love ours
Response from AquaTruOct 14, 2026
Hello Justin thank you for taking the time to share your experience with us! Your feedback truly means a lot to us, and we appreciate you choosing us. If you ever need anything in the future, we’ll be more than happy to assist. Team AquaTru / Melissa
Joe
Excellent product! Everyone should use something like this in their daily life if they care about what they put in their body.
Response from AquaTruOct 14, 2026
Hello Joe, thank you for taking the time to share your experience with us! Your feedback truly means a lot to us, and we appreciate you choosing us. If you ever need anything in the future, we’ll be more than happy to assist. Team AquaTru / Melissa
Janet P.
Love this product. It is our 2nd.
Response from AquaTruOct 14, 2026
Hello Janet, thank you for taking the time to share your experience with us! Your feedback truly means a lot to us, and we appreciate you choosing us. If you ever need anything in the future, we’ll be more than happy to assist. Team AquaTru / Melissa
ANGELLA G.
I ordered my counter top carafe through the website. The process was qiuck and easy after I decided on the one I wanted. I received it within a reasonable time and it was easy to set up and ready to be use in about an hour. The water taste delightful and refreshing, no more funny taste and no more bottled water for me. I told my co- worker and she also purchased one. I am very happy with this purchase.
Response from AquaTruOct 14, 2026
Hello Angella, thank you for taking the time to share your experience with us! Your feedback truly means a lot to us, and we appreciate you choosing us. If you ever need anything in the future, we’ll be more than happy to assist. Team AquaTru / Melissa
Kellie M.
My filter is not working properly. I have notified customer service and so far the instructions do not work. My pitcher only fills up half way!
Response from AquaTruOct 14, 2026
Hello Kellie,, we’re sorry to hear about the issue with your unit, and we’d be more than happy to help get this resolved for you. We’ve created a support case for you under ticket #1126294 so we can look into this in detail. You can contact our Customer Support team at 1-800-220-6570 and reference your ticket number so we can quickly access your information and assist you step by step toward a solution. We’re available 24/7 for you, and ready to help. Team AquaTru / Melissa
Judy K.
Sending my order promptly! Customer service rep was very polite & helpful!
Response from AquaTruOct 14, 2026
Hello Judy, thank you for taking the time to share your experience with us! We’re delighted to hear you had a great interaction with our customer service team. Your feedback truly means a lot to us, and we appreciate you choosing us. If you ever need anything in the future, we’ll be more than happy to assist. Team AquaTru / Melissa
Vallikannu
I didnt get a response from customer service
Response from AquaTruOct 14, 2026
Hello Vallikannu, we’re truly sorry to hear about your experience, and we understand how frustrating this must have been. We’ve escalated your case and created ticket #1122848, so this can be reviewed with priority. You can contact our Customer Support team at 1-800-220-6570 and reference your ticket number so we can review your case in detail and make this right for you. We’re available 24/7 for you, and committed to resolving this for you. Team AquaTru / Melissa