AquaTruAquaTru water purifiers use patented 4-Stage Reverse Osmosis purification that transforms your tap water into pure, delicious, clean water you can trust. AquaTru removes what most filters miss — Forever Chemicals (PFOA/PFOS), Microplastics, lead, and more.
AquaTru (aquatru.com) has 694 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Industrial Supplies · Lake Worth, Florida
Excellent
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Excellent
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Excellent
Industrial Supplies · Largo, Florida
Excellent
694 approved reviews, newest moderated first
Ann
Excellent service
Response from AquaTruOct 22, 2026
Hello Ann, thank you for taking the time to share your experience with us! Your feedback truly means a lot to us, and we appreciate you choosing us. If you ever need anything in the future, we’ll be more than happy to assist. Team AquaTru / Melissa
Char
Customer service on previously ordered items by mistake. They were great!
Response from AquaTruOct 21, 2026
Hello, thank you for taking the time to share your experience with us! Your feedback truly means a lot to us, and we appreciate you choosing us. If you ever need anything in the future, we’ll be more than happy to assist. Team AquaTru / Melissa
Michael C.
The agent politely informed me that my recent order didn’t include the RO filter and helped me get the right filter. She was very nice on the phone.
Response from AquaTruOct 21, 2026
Hello, thank you for taking the time to share your experience with us! Your feedback truly means a lot to us, and we appreciate you choosing us. If you ever need anything in the future, we’ll be more than happy to assist. Team AquaTru / Melissa
Andros W.
Great product.
Response from AquaTruOct 21, 2026
Hello, thank you for taking the time to share your experience with us! Your feedback truly means a lot to us, and we appreciate you choosing us. If you ever need anything in the future, we’ll be more than happy to assist. Team AquaTru / Melissa
Eric L.
Undersink setup was very easy to install. The hardest part was cleaning out the cupboard to make space. The water tastes great!
Response from AquaTruOct 21, 2026
Hello Eric, Thank you for taking the time to share your experience with us! We’re delighted to hear that under sink setup was very easy to install, and the water tastes great. Your feedback truly means a lot to us, and we appreciate you choosing us. If you ever need anything in the future, we’ll be more than happy to assist. Team AquaTru / Ale
Dmitry Z.
The water filtration system stopped working after one month. My family and I are very unhappy about this! We spent $380 for nothing—or is that the price for just one month of filtered water?
Response from AquaTruOct 22, 2026
Hello Dmitry, we’re sorry to hear about the issue with your unit, and we’d be more than happy to help get this resolved for you. We’ve created a support case for you under ticket #1136930 so we can look into this in detail. You can contact our Customer Support team at 1-800-220-6570 and reference your ticket number so we can quickly access your information and assist you step by step toward a solution. We’re available 24/7 for you, and ready to help. Team AquaTru / Melissa
RG
Fast shipping, fast customer support response.
Response from AquaTruOct 21, 2026
Hello Raul, Thank you for taking the time to share your experience with us! We’re delighted to hear you had a good customer service experience, and shipment arrived fast. Your feedback truly means a lot to us, and we appreciate you choosing us. If you ever need anything in the future, we’ll be more than happy to assist. Team AquaTru/ Ale
Kathy L.
So easy to set up and water tastes so smooth.
Response from AquaTruOct 21, 2026
Hello Kathy, Thank you for taking the time to share your experience with us! We’re delighted to hear that your AquaTru was easy to set up and that you’re enjoying the smooth taste of your water. Your feedback truly means a lot to us, and we appreciate you choosing AquaTru. If you ever need anything in the future, we’ll be more than happy to assist. Team AquaTru / Ale