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Anker SOLIX US Reviews | Read Customer Reviews of ankersolix.com

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Electronics & Technology
Appliances & Electronics
Anker SOLIX US

Anker SOLIX USReviews of ankersolix.com

4.2795 reviews
Appliances & Electronics

Anker SOLIX US4.2

Reviews795 About Contact

Overall score

4.2 out of 5

Great

Average of 795 reviews

Distribution

5★73%
4★6%
3★2%
2★3%
1★15%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(800) 988-5541
ankersolix.com
[email protected]

About Anker SOLIX US

At Anker SOLIX US, we have a proven track record of delivering sustainable energy solutions. With advanced solar and energy storage technology, Anker SOLIX US gives you complete control of your power — whether you are exploring the great outdoors, living life on the road, or building a home energy system. Enjoy anytime electricity and live in power. Our reliable technology and intuitive designs empower you to take command of your energy needs. Innovation without complication. At the heart of Anker SOLIX US is a human-centric focus, driven by a deep commitment to protecting the environment through energy-saving technology and a partnership with Oceana to help preserve the world's oceans. Together, let's recharge the future.

Anker SOLIX US (ankersolix.com) has 795 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.

Also known as: ankersolix.com
Website: ankersolix.com
Category: Appliances & Electronics
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 24% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Anker SOLIX US reviews

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customer
Mar 21, 2026
The generator is OK solar panels need…
The generator is OK solar panels need some way to Anker better other than that I’m happy with the purchase and would recommend.
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Tommy
Mar 21, 2026
The app on the phone doesn’t allow you…
The app on the phone doesn’t allow you to change the percentage of charging instead of going all the way up to 100 to go to 80% and then down to 20% we would receive more charges with the unit if that was able to be done with the app
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Der S.
Mar 21, 2026
Von Anfang an Chaos bei der Bestellung
Von Anfang an Chaos bei der Bestellung. Keine Rechnung, keine Auftragsbestätigung. Aber Geld wurde per Paypal als Vorkasse gezahlt. Eine Woche tägliche Anrufe. Meist nur mit KI. Sollte ich mal einen Mitarbeiter am Telefon gehabt haben, fühlte ich mich verarscht. Er sagt er überprüft die Sache. Ohne Namen, ohne Email Adresse von mir erhalten zu haben... Die abendlichen Rückrufe ware da dafür top, wodurch zwar auch nicht das Problem gelöst wurde aber er war echt bemüht. Nach den ganzen Problemen, versuche ich einen Wiederruf des Vertrages zu erreichen, da ich noch in der 14Tagen Frist bin. Ich befürchte das dies durch Anker jetzt in die Länge gezogen wird. Fazit ein mal und nie wieder.. werde jetzt woanders bestellen
Response from Anker SOLIX USMar 23, 2026
Sehr geehrte Kundin, es tut uns sehr leid, von Ihren Erfahrungen beim Kauf zu hören. Wir verstehen Ihre Bedenken vollkommen und möchten Ihnen gerne helfen, dieses Problem zu lösen. Derzeit konnten wir Ihre Bestelldaten anhand der uns vorliegenden Informationen leider nicht finden. Wir haben bereits über die Plattform versucht, Ihre Informationen anzufordern, damit wir Ihnen einen angemessenen After-Sales-Service anbieten können. In der Zwischenzeit empfehlen wir Ihnen freundlich, sich mit Ihren Bestelldaten direkt an unser offizielles Support-Team unter [email protected] zu wenden. So können wir Ihre Situation besser nachvollziehen und Ihnen so schnell wie möglich weiterhelfen. Vielen Dank, dass Sie uns darauf aufmerksam gemacht haben. Ihr Feedback ist uns sehr wichtig, und wir hoffen, Sie weiterhin unterstützen zu dürfen. Mit freundlichen Grüßen Anker SOLIX Kundenservice
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Kenneth
Mar 20, 2026
Great product and timely shipping!
Great product and timely shipping!
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Unappreciated C.
Mar 20, 2026
I have been reaching out to your online…
I have been reaching out to your online support & via phone for a couple of weeks. It seems like the order that I placed was not registered to my own online account with Anker, and I am not receiving ANY Anker credits with the order I have made. The purchase was very substantial. No matter who I spoke to or reached out to via online everyone tends to give me the runaround with no directional support. I’m getting very frustrated with working with your customer support team. I would love for someone to reach out to me via phone so we can possibly get this resolution resolved.
Response from Anker SOLIX USMar 23, 2026
Hi dear customer， We’re very sorry to hear about your experience with order credits. We understand how frustrating this can be, and we appreciate you bringing it to our attention. We have reviewed your order information, and our official Anker SOLIX support team will reach out to you directly via email to follow up and help resolve this matter as quickly as possible. Please rest assured that we take your feedback seriously and will do our best to provide an appropriate solution. Thank you for your patience while we look into this for you. Best regards, Anker SOLIX Customer Support
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Paul
Mar 20, 2026
Privacy is important
I'd love to leave a positive review as I am satisfied with the product I received, but the experience as a whole comes with its downsides. I do not fully support any company that uses cookies that can't be rejected entirely.
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Shane
Mar 20, 2026
Tested but not tried
I have tested it on a few things but not used it for its intended purpose. I like the ability to have quiet power on hand so when I do go camping I don’t disturb others.
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Rene N.
Mar 20, 2026
Anker Solix C1000x gen2…
Habe mir die Anker Solix C1000x gen2 mit der 200Watt Solar Panele geholt. Mega geiles Teil. Klare Kaufempfehlung. Zudem ist der Support sehr gut. Nett, freundlich, und sehr bemüht Probleme schnell zu lösen. Versand erfolgte schnell über DPD.
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