Mr D.
I love the product it has been working…
I love the product it has been working great

At Anker SOLIX US, we have a proven track record of delivering sustainable energy solutions. With advanced solar and energy storage technology, Anker SOLIX US gives you complete control of your power — whether you are exploring the great outdoors, living life on the road, or building a home energy system. Enjoy anytime electricity and live in power. Our reliable technology and intuitive designs empower you to take command of your energy needs. Innovation without complication. At the heart of Anker SOLIX US is a human-centric focus, driven by a deep commitment to protecting the environment through energy-saving technology and a partnership with Oceana to help preserve the world's oceans. Together, let's recharge the future.
Anker SOLIX US (ankersolix.com) has 795 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Appliances & Electronics · Twinsburg, Ohio
Excellent

Appliances & Electronics · MILLERSBURG, Ohio
Excellent
Appliances & Electronics · Brentwood, New York
Excellent
Appliances & Electronics · Fort Lauderdale, Florida
Excellent
795 approved reviews, newest moderated first
Mr D.
I love the product it has been working great
Christian
I’m very happy with my F3800+ as well as the expansion batteries & solar panels. We’ll be expanding the system to its max and doubling it once we get a smart panel purchased & installed. Pricing is great and I prefer the reduced fire hazard of LiFePo batteries. Shipping is always great & the only problem I’ve had was addressed by customer service promptly.
Peggy A.
Easy to order & quick delivery service.
Luke M.
Our power went out just before xmas for nearly 1 week up in Colorado. I was forced to find a better solution than what I was doing. I bought a C2000 and an 800 to alternate. I feel very comfortable and confident to keep my pets and small apartment upkept during any future outages. Awesome products and nice app!
Loren T.
I'm not going to write a long review about this awful company. I have purchased more than $3500 worth of their products. Unfortunately, one item a protective case for C200 and C300 series battery that cost me $49.99 was not delivered and is lost at FedEx. Today makes 15 days since it was taken possession of at FedEx. I have tried in vain to get Anker to make it right. I purchased Seel insurance. When I try to file a claim no verification email is sent to me. No, there is nothing wrong with my computer. I received hundreds of emails every week from other people and other sites. There is no way to call a human being at Anker. This company is tone deaf to the needs of its customers. I was going to purchase another $5000 worth of battery backup solutions for my family members. That is no longer going to happen. I even told them they were going to lose my business. Anker could care less. Shop their competitors and avoid this company like the plague. Any response to this review by Anker pretending that I'm not a customer or this did not happen is not true. I will be contacting my credit card company to recoup my money.
Response from Anker SOLIX USMar 16, 2026
Hi Loren, We’re very sorry to hear about your experience with package lost. We completely understand your concerns and would like to help resolve this for you. At the moment, we haven’t been able to locate your order details through the available information. We’ve already attempted to request your information through the platform so that we can provide proper after-sales support. In the meantime, we kindly recommend reaching out to our official support team at [email protected] with your order details. This will allow us to better understand your situation and assist you as quickly as possible. Thank you for bringing this to our attention. We truly value your feedback and hope to have the opportunity to support you further. Best regards, Anker SOLIX Customer Support
Steve
I have had positive experiences with these people all the way through the process; from the sale's people, the installers, the trouble shooting, my adding more panels, and the maintenance. One of the best decisions I have made. Also, I have two systems on the same property (one for my house and one for the 4-plex behind it), I have Franklin backup batteries for each and highly recommend them. A big plus for the batteries (you can even charge them from the grid on bad solar days), and the system will automatically switch to the backup battery (unless you tell it not to with the app) during peak electricity cost periods.
Josh
Great products and quick delivery. Been using the smaller Anker products for some time now and have moved to home back up with the same great experiences.
William G.
So far, everything has been great company.Shipping everything