Steve
Product performance was as expected
Product performance was as expected. Delivery was prompt, no negative issues.

At Anker SOLIX US, we have a proven track record of delivering sustainable energy solutions. With advanced solar and energy storage technology, Anker SOLIX US gives you complete control of your power — whether you are exploring the great outdoors, living life on the road, or building a home energy system. Enjoy anytime electricity and live in power. Our reliable technology and intuitive designs empower you to take command of your energy needs. Innovation without complication. At the heart of Anker SOLIX US is a human-centric focus, driven by a deep commitment to protecting the environment through energy-saving technology and a partnership with Oceana to help preserve the world's oceans. Together, let's recharge the future.
Anker SOLIX US (ankersolix.com) has 795 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Appliances & Electronics · Twinsburg, Ohio
Excellent

Appliances & Electronics · MILLERSBURG, Ohio
Excellent
Appliances & Electronics · Brentwood, New York
Excellent
Appliances & Electronics · Fort Lauderdale, Florida
Excellent
795 approved reviews, newest moderated first
Steve
Product performance was as expected. Delivery was prompt, no negative issues.
Doris
Anker responds quickly to questions. They were very helpful with all of my requests.
Chris
easy to order and order went out right away. well package and easy to set up!
Mike
All around was terrific. Easy to order. Great info on website. Prompt delivery. Product is fantastic.
Steven
PS400 will only generate 200-210 watts at best in bright, unobstructed, sunlight. The panel is clean, no shadows, correct angle for this time of year.
Response from Anker SOLIX USApr 28, 2026
Dear Steven, Thank you for bringing this issue to our attention. We are very sorry for the inconvenience caused, and we sincerely apologize for your experience. We completely understand your concern and want to assure you that we take this matter very seriously. Based on the order number currently available to us, we have only been able to locate your purchase of the Anker 535 PowerHouse, but we have not yet been able to identify the order for the solar panel. To better assist you with the input performance issue of the solar panel, we will contact you through the support ticket and continue to follow up with you there. Please kindly wait a little longer, and we will do our best to help resolve this issue as soon as possible. Best regards, Anker SOLIX Customer Support
M L.
We love this Anker Solix. Still heavy though even with the handle. Difficult to roll uphill. But works great. Lots of uses. Would love to have more
Tayo
Reviewing after only a few days of use but so far so good. Powers my home fridge in the US Virgin Islands using the solar panel. Very happy with the purchase.
Margot P.
UPDATE It has been 6 weeks and NO contact from Anker...no call, no email, no snail mail, no text message. I am downgrading my rating from 3 stars to 2. Shipping was fast, hookup to my 3800 plus was easy as was charging. With both the main generator and extra battery, I hooked up a 1500 watt 120v portable oil filled radiator heater to gauge how long it would heat a 12' x 13' room with doors and windows closed on a night when outside temps were in the high 40's F. At 4 hours, the generator was at 48% left on the battery. At that rate, I'd get a max of 8 hours heat with nothing else drawing power. I've got just under $10K in Anker generator, batteries and solar panels (see last note at the end of this review). I had local heating and cooling company give me an estimate for whole house backup using natural gas. Their quote, including pad and electrical work was just over $13,400 for my 1300 sq ft house with the furnace and appliances I currently have. I chose Anker because of the immediate out of pocket cost, however in hindsight I would be much better off with a whole house system ready to go. The Anker is portable, but I'm not using it for camping or other outside use. I would not have to bother with a huge set of solar panels that weigh about 75 lbs and need to be brought in and out when needed -- a major hassle in winter and not useful during g much of the rainy season. Ultimately, the main purpose (to keep warm or somewhat cool in an extended outage scenario) will obviously not work with this $10K system. Do research on your intended use and realistic needs before deciding how to protect your family -- I didn't and it cost me immensely. A final note: Anker offers rewards for everything you purchase. Be aware you can very seldom actually use those rewards. The cannot be used in conjunction with anything that is on sale. If you use a separate incentive code, you cannot also use your rewards. Your rewards on only valid for certain products. And lastly, Anker has set up multiple sales portals that will NOT allow you to combine rewards points from multiple portals. For example...Anker has a line of audio headphones, earbuds, etc. You have rewards from the thousands of dollars you spent on solar generators. You are not allowed to use your points towards the purchase of the audio devices because you have to buy from the Audio portal...you have to use them on more solar products that are at full price on the portal selling solar generators, batteries and panels. You get an account at Anker but (like mine), no matter WHAT I purchase directly from the Anker portal is not listed automatically. YOU have to log back in after you get the product and supply proof of purchase in the form they want along with the serial number of the device they sent. Only then will they consider showing it on your customer login screen.
Response from Anker SOLIX USApr 27, 2026
Hi Margot Thank you so much for taking the time to provide feedback on these issues, and we sincerely apologize for the disappointment this shopping experience caused you. We fully understand that discrepancies between the actual product usage, the scope of discount application, and the order details can indeed cause inconvenience and frustration. We sincerely apologize for this. Your feedback is very important to us, and we take the issues you encountered very seriously. We have already verified your previous work order based on your order number and have assigned a dedicated person to follow up on it immediately. Please give us a little more time and patience; we will contact you as soon as possible and actively work to resolve the issue properly, striving to give you a satisfactory response. Thank you again for your feedback, and thank you for your understanding and patience. We wish you all the best! Best regards, Anker SOLIX support team