Anker SOLIX USReviews of ankersolix.com

4.2795 reviews
Appliances & Electronics

Anker SOLIX US

About Anker SOLIX US

At Anker SOLIX US, we have a proven track record of delivering sustainable energy solutions. With advanced solar and energy storage technology, Anker SOLIX US gives you complete control of your power — whether you are exploring the great outdoors, living life on the road, or building a home energy system. Enjoy anytime electricity and live in power. Our reliable technology and intuitive designs empower you to take command of your energy needs. Innovation without complication. At the heart of Anker SOLIX US is a human-centric focus, driven by a deep commitment to protecting the environment through energy-saving technology and a partnership with Oceana to help preserve the world's oceans. Together, let's recharge the future.

Anker SOLIX US (ankersolix.com) has 795 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.

Also known as: ankersolix.com
Website: ankersolix.com
Category: Appliances & Electronics
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 24% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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About Anker SOLIX US

Anker SOLIX US (ankersolix.com) has 795 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.

Also known as: ankersolix.com
Website: ankersolix.com
Category: Appliances & Electronics
Listed on Five Star Index: 2026

Dan

Sep 18, 2026

The idea for the battery backup is to…

The idea for the battery backup is to preserve power to the device plugged in but several times in the beginning I had to completely turn off the battery backup cutting power to my device, because the battery would not charge. It just kept draining. To this day I still don’t know what the issue was. It did work during the most recent power outage thankfully, but I still don’t have 100% trust yet on the reliability of the unit

Response from Anker SOLIX USSep 20, 2026

Hi Dan, We’re very sorry to hear about your experience with the unit not charging properly. We completely understand your concern — the purpose of a battery backup is to provide reliable power, so having to shut the unit down and cut power to your device is understandably frustrating. When receiving the device, we generally recommend updating the firmware before use, as some charging-related issues may be caused by firmware behavior and can sometimes be improved after an update. However, we understand that this experience has affected your confidence in the unit’s reliability. We are currently working intensively to improve our service and offer you and all our customers a significantly better shopping and support experience. We take your feedback very seriously, and we thank you for bringing these shortcomings to our attention. We are currently working hard to improve our service and provide you and all our customers with a significantly better shopping and support experience. We have already reviewed your order information, and our official Anker SOLIX support team will contact you directly via email to follow up on your case and find a solution with you as quickly as possible. Thank you for bringing this to our attention. We truly value your feedback, and we hope to have the opportunity to support you further and restore your confidence in the product. Best regards, Anker SOLIX Customer Support