AncelReviews of ancel.com

Response from AncelJul 6, 2026

What a great review – thank you! Enjoy the Ancel BM700 Pro and drive safe! ---ANCEL Team

Response from AncelJul 6, 2026

Hi Timothy: Thanks for your honest feedback. First, we would like to clarify one point: Trustpilot does not allow businesses to delete reviews on their own, and we have not done so. The temporary absence of your review is most likely due to the platform's automated moderation system being triggered (for example, by detecting images or external links), and it will typically be restored automatically after verification. However, more than where the review went, what truly concerns us is that you spent significantly more than the cost of an ELM327, yet did not experience the value that the X7 should deliver. That is on us. To determine whether the issue stems from a hardware defect, vehicle compatibility mismatch, or operational misunderstanding, we have reached out to you via Trustpilot's "Request Information" feature. Please check your inbox (and spam folder) for our message. Our technical team is ready to assist you one-on-one. Please give us a chance to make things right—rather than letting this device truly become a paperweight. We look forward to hearing from you. The ANCEL Team

Response from AncelJul 6, 2026

Thank you for the fantastic review! We're so glad the Ancel 700 is saving you time and money on your VAG motor. That's exactly what we designed it for. Happy driving – we're here if you ever need us! ANCEL Team

Response from AncelJul 5, 2026

Thanks for your wonderful feedback! We’re so glad to hear that your order arrived quickly and in perfect condition. Providing reliable service and secure packaging is always our priority. We truly appreciate your support and hope to welcome you back again soon. Have a great weekend! ANCEL Team

Response from AncelJul 4, 2026

Thanks for your feedback! Punctual delivery and careful packaging also are what we stand for. Have a great weekend! ANCEL Team

Response from AncelJul 1, 2026

Thank you for your kind words! We're so glad to hear you've had a great experience so far. All the best, ANCEL Team

Response from AncelJul 1, 2026

Dear Customer, Thanks for your feedback—we hear you. Making quality OBD scanners affordable for DIY car enthusiasts is truly one of our goals. We're always working to offer the best value for money, and we appreciate your honest input. Have a nice day!:) Yours sincerely, ANCEL Team

Response from AncelJun 27, 2026

Mr. Jan Swiatylo, We are sorry for this issue. We have sent you an email with more details. Have a great day! ANCEL Support Team