ANCEL.com is a professional manufacturer of automotive products, specializing in affordable, high-quality diagnostic tools including OBD2 code readers, battery testers, and jump starters. Combining industry expertise with technological innovation, ANCEL delivers intuitive, cost-effective solutions for car owners, DIYers, and professional workshops. The company helps users diagnose vehicle issues quickly and reliably, reduce operating costs, and increase productivity. ANCEL is committed to being a trusted business partner.
Ancel (ancel.com) has 108 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
Also known as
ancel.com
Website
ancel.com
Category
Auto Parts & Wheels
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 99% of reviews.
Latest
Most recent review: October 2026.
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Great and working as I should. Hope it keeps on going for a long time.
Thanks
Response from AncelOct 24, 2026
Hi Hoang, thanks so much for your 5-star review!
We're happy to hear everything is working as expected. Hope your Super Starter continues to serve you well for years to come!
Have a good day!
— The Ancel Team
DA
David
Ancel super starter BS400 installed on…
Ancel super starter BS400 installed on my 19 Silverado - 2 year old AC Delco battery — and I have lots of accessories - Amps , lights , WiFi ,cell signal booster- led - overhead emergency light bar - cameras - video mirror - led power running boards …
This unit stays at 100% — but my battery has not gotten over 61% , I would think on a 40 minute ride home from work that the alternator work charge it to 100% also ????
This unit gives me a good piece of mind that I should never need to use a jump box on my truck .
Live in south Jersey .
Response from AncelOct 24, 2026
Hi David, thanks for your 5-star review!
We're glad the BS400 gives you peace of mind.
If you ever have any questions or need assistance, please don't hesitate to contact us.
Have a good day!
— The Ancel Team
CU
customer
All good easy use after looking a u…
All good easy use after looking a u tube
Videos sorted out the problem with the skoda yeti ABS sensor
Response from AncelOct 22, 2026
Hi customer,
Thank you for your review!
We're glad the videos helped you resolve the ABS sensor issue on your Skoda Yeti.
If you ever have any questions or need assistance, please don't hesitate to contact us.
Have a good day!
— The Ancel Team
PM
Paul M.
Bought 2 of the Starters...a 200 and a 300
Bought 2 of the Starters...a 200 and a 300. Both arrived quite quickly.
1 is currently in a SAAB 9.5 and working well.
The other will need a little shoe-horning into a 9.3 Aero V6 which has zero space under the bonnet, so I will have to think outside the box.
Response from AncelOct 19, 2026
Hi Paul,
Thanks so much for the 5-star review!
Great to hear both Starters arrived quickly and that the BS200 is working well in your SAAB 9-5. Hope you find a good spot for the other one in your Aero V6! 😊
Have a good day!
— The Ancel Team
DJ
David J.
AD700 for skoda roomster
AD700 for skoda roomster. It's a better device than I expected, I purchased to identify specific ABS light fault (identified what's wrong and which wheel). It also allows resets and shows live wheel speed data whilst driving.
I also managed to recode the central locking to change the setting from a double-press to single press of the button. Previously a double press was required to unlock the back doors. Anyway, I wasn't sure the device would do this but a bit of google/ai help and I sorted it. I think certain advance functions (like locking re-code) aren't clearly displayed in a nice easy to use menu but that doesn't mean you can't achieve the desired result. For clarify, all the usual settings and config you expect is indeed in a nice menu format, including live wheel speed readout.
I do recommed this, no bluetooth faff and licencing limits on an app
Response from AncelOct 19, 2026
Hi David,
Thanks so much for the detailed review! Glad to hear the AD700 has been useful for your Skoda Roomster. We really appreciate you sharing your experience and tips with other users!
Have a good day!
— The Ancel Team
MT
Marty T.
I found your items on Instagram and I…
I found your items on Instagram and I was intrigued and I think it’s a great concept and a great idea so I purchased two of them one for myself and one for one of my customers. I reached out to you guys already once or twice and I still cannot get my serial number to download on the app. Did I load it so I can register it and start using the app to monitor the system? I know you guys got back to me a few times but have not resolved the problem yet so I’m looking forward to a response from you folks so I can get this resolved. I can clearly give you the serial number and see if you can do it and see what’s going on. I appreciate all the help. Thank you.
Response from AncelOct 18, 2026
Hi Marty,
We're really sorry to hear about your experience. This is certainly not the level of service we expect from our support team.
Could you please provide your email address and order number through the “Request information” button on Trustpilot? We'll contact you directly as soon as we receive your details and arrange technical support to help resolve the app registration issue.
We appreciate your patience and the opportunity to make things right.
Have a good weekend!
— The Ancel Team
DS
Donnelle S.
Don't waste your money!!!!
Don't waste your money!!!!
This scanner and company are by far the biggest scam out there! Not to mention that their customer service and tech team are incompetent! I shelled out $1300 for the V6ProHD. At first, it worked great, flawless, loved it! Used it on my 2021 Volvo760 semi then used it on my brand new 2026 Pete579. Perfect!! THEN....they "updated it". Now, its useless. Worked perfectly on Paccar platform. Read, clear, perform functions, force regen, everything, loved it! After the "update", nothing. Doesn't work on Paccar or Peterbilt. Says it does not recognize the ECU, please check that it is installed and key is on. Contacted their customer service, was told to follow the appropriate channels and send in "feedback" using the scanner function. Less then 24hrs later, they tell me that the scanner is not compatible with my 2026 Pete, even though it DID work before, now nothing. Does not work on Paccar, Does not work on Peterbilt. They said use "HD Obd". It will only read codes. That's it. Wont clear, won't regen, won't do nothing. Thing worked great, they "updated" it and now its useless. 7 months now, its useless. 3 months I fought with their company and all they say is "its not compatible". Scanner did not even make it 2yrs and its worthless. Reviews all over show this is a very common issue with Ancel.
Their tech team told me i can revert the scanner to a previous Paccar platform when it was working. So i asked them over and over and over how to go about it and now they are ignoring every attempt at trying to fix this POS..
they give you 2yrs free updates but render it useless after 1yr forcing you to buy a new scanner.
I am done with Ancel and warn EVERYONE to avoid this company and their worthless equipment.
Avoid Ancel AVOID AVOID AVOID!!!! Buy a real scanner elsewhere. Others are far superior to Ancel and their worthless customer/tech team.
NOW after 8months they want to revert my scanner to a previous functioning platform after they had argued with me for 8 months telling me that it never worked and the only thing updated was the language. Figure that one out!! It worked but they tell me that it didn't work because its not compatible and reverting it will not help but NOW they want to revert it to an operating platform? It spent almost half of its free 2yrs, inoperable. So I paid for a scanner and a 2yr subscription to only be allowed to use it for a year. It has since met the trash can and I bought their competitors scanner.
Response from AncelOct 17, 2026
Hi Donnelle,
We're sorry this issue is still unresolved, and we understand your frustration.
Our team has been actively following up with you. On Thursday, we contacted you at the time you had requested for remote support, but unfortunately, we didn't receive a response, so we weren't able to proceed with the session.
Our engineers are off over the weekend, but we can arrange another remote session on Monday to check your device and see if we can restore the previous software version or find another solution.
We want to assure you that we haven't ignored your concerns or given up on your case. We're still here and genuinely want to help get this resolved.
Have a good weekend!
— The Ancel Team
FR
Fred
Bs400 on 2004 Dodge Ram diesel
Bs400 on 2004 Dodge Ram diesel, the unit supplies 760 amps on startup, the engine spins at much higher RPM, and starts very quick, no long cranking even when cold
Response from AncelOct 17, 2026
Thanks for sharing your experience, Fred! Great to hear the BS400 is helping your Dodge Ram start faster, especially in cold weather. We really appreciate your feedback!
Have a good weekend!
— The Ancel Team