Ana LuisaReviews of analuisa.com

I really love Ana Luisa, the quality is high, love designs. The customer support is amazing as well - they replaced my broken earring that I had worn for over 1.5 years every day.

Response time was fast when I emailed about my issue. The employee was very kind. I received my replacement earrings in no time at all.

AnaLuisa jewelry has always been my go to, however I noticed my necklaces were tarnishing after two years (ocasional and not daily wear) Which the warranty only lasts two years and I wasn’t able to receive help with some of my most favorite pieces so I had to just toss them as the tarnished metal was giving me contact dermatitis on my neck. Although ana luisa customer service is great in assisting and replacing if you submit a claim before the two years end. I just don't think it’s worth it to continue buying jewelry that will eventually tarnish or flake off. I love the pieces I still have but won’t be continuing to purchase anything new due to the quality.

Excellent customer support!

I bought a pair of earrings that were not for me and decided to exchange them for a different pair. When I contacted customer service with a question they responded quickly. The new pair were delivered today..small Paris earrings in gold, my new favorite pair. I'll be back for these in silver too!!

Extremely responsive, actually helpful. Didn’t dismiss my claims

She was able to help me

Very responsive and customer centric. Impressive customer service!