AmeriGlide Distributing 2019, IncReviews of ameriglide.com

The Rubex seems to be a well designed sturdy unit that works well. There are few glitches; 1, no stop when the foot rest is raised, allowing it to hit the main housing creating a dent.2. the chair swivel lever if pushed all the way down catches on a mounting screw, and unless raised a bit, stops the swivel. 3. there is a transformer hum that can be annoying, if so inclined. That might seem like a lot, but the customer ratings of many other brand name units are much, much worse, from super expensive maintenance and repairs to becoming totally useless. My rating is solely based on this; When I told the salesman the track had to be cut, he said I could easily do that with a good hacksaw, which was true. BUT he didn't advise me that both the electrical cable and its protective plastic chain would also have to be modified to work with the cut length. There was no reference on how do that in the provided installation guide or facebook clips either. Customer service was even worse, from not understanding the problem to saying "it couldn't be properly done without some factory alteration. I finally figured out a simple and easy solution which works as well as as any "factory" adjustments. SO, anyone that needs anything but the standard track length should get it installed (too$$$$)or at least be very mechanically inclined. These people tout that they have been in this business for years, so it is absolutely unacceptable they have not addressed this common problem. I believe if they did their sales would tank. I understand that the majority of these lifts are bought on the internet by most who intend to install by themselves. IF the instructions were truly honest, and addressed such difficulties, people would see a custom installation is not as easy as lead to believe and many would decide to do something else.

The functionality is good. TJ was very friendly and helpful on everything he could. I would recommend adding a small spring for both screws that presses the worm so it won't get loosened with the vibration. Also, the instructions needs to add simple stuff like you need to keep the chair on the ON position to charge the battery. If it wasn't for one of the technician I thought I lost the battery in a month from new. Last but not least, the chair vynil came with a 3 inches cut and I was sent another cover but it was different in two aspects, color and shape as the one I bought. Later I called and I was told that that's all they had. That's unacceptable but I was too busy and kind of gave up. Hopefully, Management reads this and take some actions. That would be appreciated. If it wasn't for those minors things I would have given the five stars. Other than that, I am happy with the functionality, the worm system instead of rack and pinion and the competition prices. I almost forgot, I was told to get a prescription and I save around $200 on taxes. Also I save $200 for picking it up myself. Thanks for such a good product that I hope it last me forever.

The sales guy was great, however, the installers were not, the older man kept yelling at the younger guy, they came in with no Masks on or feet protection on, which cause the carpet to be horribly dirty and hand prints All over the walls. So needless to say, not impressed with the installers At All

Kevin Reese made the purchase of the new lift chair for my mom so easy. She is happy with her new chair!

my rave unit failed in first 2 months aloud me to find out that i realy do not have any way of getting it fixed except to do it on my one . bad news travels a lot faster than good news!

We installed out Horizon chair lift in early spring. The machine works great. It does its job wonderfully. I had the LCD display stop working 3 months later. No matter what you do Ameriglide will not return your calls or e-mails. The missing display does not seem to affect the function and charging of the chair lift. The machine is of good quality and function, but customer service for a problem is not addressed.

Everything was as advertised. Very easy to install. Good customer support

Wonderful fast service! Had great instruction for use. Would recommend to others.