American Van LinesAmerican Van Lines is one of the premier cross country and long distance moving companies throughout the U.S. Experienced & Reliable Movers at your service.
American Van Lines (americanvanlines.com) has 382 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Moving & Storage · Coral Springs, Florida
Excellent
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Moving & Storage · Hollywood, Florida
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382 approved reviews, newest moderated first
David M.
Mario and his team did a great job loading and unloading. Very impressive!!
Response from American Van LinesDec 9, 2025
Hello David, Thank you for the great feedback! We’re so glad Mario and his team impressed you with their loading and unloading skills. Efficiency and care are what we aim for, and we appreciate your trust and hope to assist you again in the future!
Erik
If you are moving more than 50 miles, find another moving company. American VL got everything wrong from quoting, to packing, loading, transit, and unloading. They didn't do an inventory when we solicited a quote, when we called to confirm the week before they move, they had a half a truck to move our goods, the packers got there late, neither the pack or load were done on time, and then they tried to ask for full payment when they hadn't even delivered the truckers. In addition they had to subcontract to an "independent" packer and mover because they didn't have a truck they could route to our house even though we had this reserved for over a month.
Response from American Van LinesDec 9, 2025
Dear Erik, Thank you for sharing your feedback. We’re sorry to hear that your experience didn’t meet your expectations. We understand how important a smooth and reliable move is, and we take all concerns seriously. Your comments will be reviewed internally to ensure we continue improving our processes. If you’d like to discuss your experience further, please reach out to us directly at [email protected]—we’d appreciate the opportunity to assist you.
Janice
The gentleman that moved our furniture in and out could not have been more efficent or nicer!
Response from American Van LinesDec 9, 2025
Hello Janice, Thank you so much for sharing your experience! It’s wonderful to hear that our movers were not only efficient but also incredibly courteous throughout the process. We know how important it is to have a team that treats your belongings with care while making the move as smooth as possible, and we’re thrilled that we delivered on both fronts. Your feedback means a lot to us, and we truly appreciate you choosing our services. If you ever need assistance again, we’d be honored to help make your next move just as seamless!
D G.
Quick responses to all our questions. Kept us informed of exact time and date of delivery and pick up. Very friendly crew. Made our move extremely smooth. Thank You!!!
Response from American Van LinesDec 9, 2025
We truly appreciate you taking the time to share your experience! It’s fantastic to hear that our team provided quick responses to all your questions and kept you updated on the exact timing for both delivery and pickup. Clear communication is something we prioritize because it helps make the entire process stress-free for our customers. We’re also thrilled that you found the crew friendly and that everything went smoothly from start to finish. Thank you for trusting us with your move—we’d be happy to assist you again anytime!
Peter A.
Amazing service provided by imperial! We used their hourly service and they estimated the exact amount of time it took. It was an incredibly smooth process and all of our things were treated with care. I would definitely recommend!
Response from American Van LinesDec 9, 2025
Hi Peter, Thank you so much for your amazing feedback! We’re thrilled to hear that our hourly service worked out perfectly and that the time estimate was spot-on. Making the process smooth and stress-free is always our goal, and we’re glad to know your belongings were handled with care throughout the move. Your recommendation means the world to us, and we’d be honored to assist you again whenever you need!
RUBY
The people I worked with were all great. My biggest complaint was the quote of the time of pick up and delivery. It was not made clear that the time quoted was an estimate of arrival time not the time period to arrive and complete the task. That needs to be corrected in your conversations with first time customers.i had to pay overtime to my home help because of this problem.
maya
They under quoted us over 2k but at this point we had no choice but to pay because the movers were already there. It took them about it a week and a half to deliver our things and we noticed several of our items were broken. They were not very helpful in regards to under quoting us and our stuff went through way too many people.
James B.
On time. all people were cooperative and supportive. The crew doing the unloading were superior. Moved from Colorado to Florida. Billing was the expected amount.