Jason S.
Lack of Communication
Prior to renting the RV, i looked around in person and online. After I looked online, i came across the this website American dream vacation it seem like a good place i could rent an RV. I been looking to buying a new RV and this seem like a good idea to rent and if it was a good idea to buy one for myself. I made an appointment to look at what was offered, it seems these Rv's were owned by other people and they are just renting them out to people like myself wanting the experience. The personal was very kind and knowledgable of units they were renting out. The price seemed high for using the RV for 5 days. Upon returning the RV i was told if nothing was broken i would be receiving my deposit back. After a week of waiting on a refund i called the Company and asked for my refund. The company stated that there was some damages to the unit and the deposit would cover the damages. I thought there was no communication to why i did not receive my deposit. This is why i am giving two stars out five. I don't think I'll ever rent from this place ever again.



