AmazonFreshReviews of amazonfresh.com

How can a company that employs so many be so careless regarding expired food? You can not deliver FOOD, especially something like deli meat that can carry bacterias like listeria. Also, how can putting sliced bread in the same bag as raw meat? It's obvious the company does not prioritize customers health safety, nor does its employees. I have had numerous issues like poorly packed eggs resulting in egg gooh all over the bag and it's contents. Also, dripped fruit juices bags. I am done! Just spent $360 and got expired Smoked Ham deli meat of about 20 days pasted the stamped date. I will shop with FreshDirect, no AmazonFresh again!

Forget about using Amazon Fresh. My order came yesterday with smashed tortilla chips and stale produce. Amazon automatically gave the delivery person a $10 tip. The order detail includes a link to edit the tip amount after delivery, but the link doesn't work. Called Amazon customer service about this and they transferred me to Amazon Fresh customer service. After relating the tip issue over again to yet another person with a heavy foreign accent, I was told nothing could be done to fix the edit link. I was offered a $5 discount for my trouble, which did not really resolve the core issue--bad service does not deserve a nice tip. Just couldn't get the agent to understand this. So the edit link is still not working and it probably never did or ever will. Amazon customer service = no service. Also, no way to reach the delivery person to make them aware of the bad service. I will crawl to the store myself before using Amazon Fresh again.

I'm not reviewing the delivery service, but their individua products. So far, the ones I've tried are very good, as good as big-name ones (for instance, Amazon Fresh hazelnut spread is just as good - if not better - than Nutella). I've ordered both a name brand instant coffee (Maxwell House) and Amazon's own brand (Happy Belly), and the Happy Belly is actually better tasting. In fact, I'm drinking a cup while I'm writing this! I've also tried their oatmeal, canned fruits and veggies, and cookies and I plan to order them all again! The prices are great, too!

We have been ordering consistently from Amazon prime the deliveries are broken up. They never deliver everything at one time they deliver bad fruit they picked bad moldy fruit. I would never use the service. You think. Amazon is good, but they're not they know nothing about the food business don't deliver. We had an order we're expecting a hurricane. It was supposed to be delivered Today texted my husband saying it was deliverable because they didn't recognize the address we live in a hotel Saint Regis, which is known all in our area. They have delivered here many times they pick rotten vegetables and fruits. They don't deliver what you order. Call customer service they couldn't even speak English , they told us they didn't have a time slot available we're expecting a hurricane in a day. We have no food we asked for some money back. They said they would try to refund our money. They are the worst service on earth do not bother using them because you'll get rotten food, moldy food and you'll get your food delivered in plastic bags which causes toxic fumes in plastic bottles. Let me tell you, I used to like going to Whole Foods but delivery service sucks. Do not use them. You'll waste your money. I had to throw out a whole cantaloupe packages watermelon $30 worth of fruit and they don't deliver so what good are they Bezos? What are you doing with this company you are ruining it it was never good to begin with please people do not use prime Amazon prime or any of the other ones Amazon fresh or any delivery service from Amazon thank you so much

Amazon fresh delivered a wrong item (delivered Cassia instead of Cinnamon). When reported about the issue they said it's beyond 48 hrs and cannot be replaced or refunded. I understand they have a return window but this doesn't change the fact that they delivered a wrong product and no action is taken on reporting the issue. Not satisfied with their service.

I once was a fan but now I’m disgruntled. You can no longer expect speedy delivery. You will be highly disappointed. The groceries are bagged poorly sometimes. It could be due to a worker shortage or role challenges but who knows; do we care? When it comes to feeding my family, I honestly don’t care! One star!

This place makes no sense. The customer does all the work, the choices are limited and way more expensive than buying at a regular store. We wanted to try it but won’t return.

My last two Amazon Fresh Direct were horrible. Today, my order was delayed by three hours. Last week, the milk I ordered came with an expiration date that was 6 days old. Called Amazon and they said they would send a replacement. They did; that expiration date was also 6 days old, so I got a refund. Amazon Fresh Direct has gotten so terrible. If you live in the Jersey City, Hoboken, Newark, or Elizabeth, New Jersey area, I would not order from them. You will be so upset and frustrated with the way they do business. It's horrible.