AmazonFreshReviews of amazonfresh.com

Terrible. Awful. Don't ever use. You will be disappointed.

Wonderful store big variety of products and moderate prices. I enjoy buying there it is 4th time visiting the store.

Just experienced for the second time my driver just deciding not to deliver my groceries! Amazon makes no effort to get them to you that same day if this happens; they make you reschedule your order and get in the same queue as everyone else. This means the order I placed to arrive today from 9-11 am couldn't be delivered until 10 pm - midnight tonight, which is obviously an unreasonable time for a grocery delivery. When I pushed, they offered me a whopping $20 Amazon credit (this after I spend hundreds on Amazon Fresh a month). I will be switching to Instacart moving forward.

I received almost 7 month old milk today….wasnt even the right milk. I wanted customer service to know so they could inform the location and avoid killing someone. The response I got was “sorry for the inconvenience”. I don’t even want to know how that milk made it to my doorstep but I won’t be ordering from them again.

Compré 2 productos cada uno por 6,99. Salsa hoisin y salsa de ostras Porqué me cobran 21,96? No son productos frescos que se estropean rápidamente. Es la última vez que compro en Amazon Fresh, vamos es un robo

Amazon groceries customer service is a bad joke. Errors, bad service, and bad attitude. Stay away!

This was my first order. I was impressed. The produce was fresh and cheaper than my grocery store. Everything I bought was cheaper than my store, even my local store's sale prices. I placed the order late afternoon and they wanted to deliver it between 5 and 7am. But was able to easily change it to 7 to 9am. Received a text around 7 to let me know it would be delivered between 7:20 and 8:20am. Received a couple of updates with a map showing where they were and how many stops before me. Food was delivered at about 8am. They had everything I requested, nothing was substituted. Very happy!

it woos people by offering cash back rewards. but actually not giving cashback. folling customers.