Altra RunningReviews of altrarunning.com

The Olympus 5 was an incredible shoe. I owned multiple pairs from the robustness and good looking Olympus 5. I recently bought one of their new shoes and the quality didn't feel the same.. bring back the Olympus 5!!!!!

Altra Shoes Laces are extremely poor quality and they keep coming off. I have 2 pairs of shoes both pairs have annoying laces that come off. For a shoe with potential they should invest on making some good quality laces.

Erhebliche Abnutzungserscheinungen (teils Löcher im Innenpolster, Verklebungen lösen sich) nach wenigen Monaten. Mein entsprechendes Review auf der Herstellerseite hat man einfach trotz Bilder, nicht veröffentlicht. Eine Begründung dazu gab es nicht. Habe mich sogar an den Kundensupport deswegen gewandt, der sei aber nicht für die Veröffentlichung von Reviews zuständig…

Schuhe haben nach unter hundert km zu quietschen begonnen. Da ich angegeben habe nicht ausschließen zu können dass die Schuhe in irgendeiner Weise nass geworden sind, schloss man eine Reklamation grundsätzlich aus. Habe noch nie erlebt, dass ein Laufschuhhersteller sagt, seine Produkte seien nicht dazu gemacht auch nur den kleinsten Hauch von Feuchtigkeit auszuhalten. Das ist nicht nur frech, sondern grenzt an Betrug.

Delivery took 2 weeks to arrive. The website states delivers take 3-4 days max. The order was only processed after I complained after a week of no movement on my delivery. The reply to my complaint email was automated. The shoes have now finally arrived and I agree with reviews on the FWD VIA 2 Woman that the tongue feels uncomfortable. I would like to return the shoes and have requested a return but no returns label has been sent to me. I have again emailed for a returns label to be sent to me and have been sent a automated reply.

I used to love these running shoes! Torin man especially! Wide toe box, low profile, minimal cushioning but alas, they are just becoming another sheep following all the other brands into skyscraper soles with ridiculous stack height. The unnecessary need to innovate every time they release a shoe, instead of have frame work, a base to build off they go and reinvent the whole shoe, again and again ruining the whole dynamic of the previous shoe and not for the better. Poor customer service and lack of vision and relatable connection with their customer base. It is very sad to see a once standalone company bucking the trend, to end up following the people they left behind in the first place!

Acquistata Torino 8 non su sito ufficiale e risparmio circa 60 euro A parte questo mai avuta una scarpa così comoda per camminare in città dopo operazione al piede mignolo con laser per occhio pernice, punta larga e per mie ultime mie dita molto attaccate perfetta. Esperienza più che positiva. Comprata su Zalando

Awful! It takes them 10 to 14 days to get your shoes to them and more than 16 days to receive a return! Still waiting for my credit after this awful ordeal. Customer service doesn’t provide help assistance or even an apology, they just quote policy and tell you that it’s “normal”. The shoe might be okay just don’t order from altrarunning.com.