Altra RunningReviews of altrarunning.com

I've been using Altra for many years now for running, hiking etc. They have been my go to and I've recommended them countless times to many other people. However, I recently purchased a pair of their Olympus 5 trainers and literally within weeks they were splitting and falling apart in very strange areas - places that don't really see much movement and so shouldn't be. So, after years of being a dedicated supporter I emailed them to let them know what had happened. I heard nothing. I chased the matter up again a couple of weeks later and still, nobody has had the courtesy to come back to me. I'm afraid I won't be using or recommending this company again and feel very let down. Perhaps if they actually cared about their products and loyal customers they could become a regular name on the high street. As it goes, this won't be the case when you have sub-par equipment and no customer service.

Ho acquistato un sando per mia figlia e invece è arrivato un paio di scarpe snikers orrende. Non rispondono a wazzap ne ha email. Pagato tramite Brt alla consegna 40,10 Sono dei truffatori!.!.

Truffa da denuncia alla polizia postale. Anche Bartolini responsabile .. vuole i soldi del contrassegno.... E se non ci sei e c'è un altro meglio per loro ... Diffidate da chi non risponde al telefono prima di acquistare e leggete le recensioni

As usual when dealing with a totally unknown company, I conduct my own due diligence process. Well, this company spectacularly failed. I emailed them using their contact us form but after a week, no reply, nada. A custom spent his precious time trying to get more information about their product but this effort is rewarded by the company’s total arrogance. I guess they have enough customers lining their coffers so I won’t be buying from them. Shame.

I bought a pair of Altra trail running shoes and after just six weeks of normal use, the ankle cuff fabric split wide open. I expected an instant refund given the minimal time I had the shoes. When I contacted customer service, they told me this was “normal wear and tear” – apparently, Altra shoes aren’t expected to last more than a month and a half! They offered a 40% discount to buy another pair, which is frankly insulting. I didn’t want to spend more money with a brand that doesn’t stand behind its products. This experience has completely eroded my trust in Altra. AVOID THIS BRAND if you value shoes that actually last and a company that stands behind what it sells!

Bought two pairs, the second pair disintegrated after very little use. I tried to return them but they wouldn't accept them even though they were still under warranty. Avoid.

1schifo ne sandalo giusto ne taglia e non rispondono alle mail

Shoes that cost £175 are defective, and customer service will not refund me, or reply to the many contact emails I have sent them. Terrible customer service, I will never buy Altra again. I am still trying!