Altra Federal Credit UnionReviews of altra.org

The Altra team members are always helpful each time I reach out.

over the last about 70 yrs. i have done business with numerous financial institutions and altra is at the top of the list. what i appreciate most is their focus on customer service. all their employees seem to enjoy their work and it shows in how they treat me, their customer. many companies talk 'customer service' but altra and their employees deliver it !

Improve online services. And Access to my own account, right now second time im locked out of my own online acc. Smh

I was assisted using the machine to make deposits. Very nice and helpful!.

I was quoted a loan rate on vehicle and when went to sign it was 2 points higher . I was trying to work with manager Danielle in Onalaska to help fix the rate as she said she would help. I emailed her and another loan person. Danielle never responded to my emails . I gave up

Altra consistently provides exceptional service no matter what the situation. This is the only bank I have confidence in, and it has been that way for many years. There is always a local feel to the communications and problem solving. So, thank you for being there and all that you do to making it always an enjoyable process.

I use my iPad for banking. Suddenly Altra wont let me login with the app - my username and password aren't on record. The username and password work through a browser though. Chat on Altra.org doesn't work. What a waste of time.

Altra has been phenomenal in helping me keep up with and manage my finances. I recently spoke to Narcica and Mara (I hope I spelled that right) from the loans and credit services departments and they were absolutely AMAZING in helping me pay my auto loan. I called in about 5 minutes before closing and they were so nice and eager to help and it felt like they were treating me like heir own family. Narcica(hopefully) Especially was so eager to help me save money and find the best way to pay for me. These ladies definitely deserve a raise!