Renea L.
quick shipping
quick shipping, I had one bottle stop spraying 1/2 through, they quickly sent a replacement and tracking
Offering alternatives to all your favorite designer scents for a fraction of the price. Inspired by iconic fragrances, without the premium price tag. No brand markups.
ALT. Fragrances (altfragrances.com) has 2,037 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Renea L.
quick shipping, I had one bottle stop spraying 1/2 through, they quickly sent a replacement and tracking
Dave
Quick response when I accidentally purchased the wrong item. Caught before shipping, and they were able to swap it with what I meant to get. Great job!
Nicole P.
Great customer service after receiving a fragrance that had leaked during postage. Alt fragrances were quick to respond to my concern and sent a replacement fragrance the next day. Great fragrances, they resemble the original, actually sometimes even better!
TP
Quality product and great customer service. Looking forward for my next purchase.
Josh D.
When I first moved away from the big name colognes I tried Hawthorne and like their stuff. On a whim, I tried ALT for something different and was very pleased. I prefer the smell, projection, and longevity of the Executive NO. 26 over the Creed original. My latest order arrived on time, but looked like it had leaked a bit in the package. Not a big deal. I took pictures and sent them to the support email as just a heads up that the atomizer/cap came partially unscrewed. No harm, no foul. Within minutes, I got a response with an apology and notifying me that they were sending another bottle out to me ASAP, even though it wasn’t necessary. When a company give you a great product at a good price AND takes responsibility for things outside their control, you know you’ve found a company worth continuing to do business with.
Simon R.
ALT.Fragrances has been phenomenal with their level of customer service over my past two purchases. I am a new customer and the quality of their products surpassed my expectations. Long-lasting and identical to its inspiration at a price that’s very affordable. I expect only great success for ALT.Fragrances
leau A.
I’m an Australian buyer and opted to purchase the Bleau fragrance. I have a bottle of Chanel Bleu and honestly the Alt version smells like when you’ve had Bleu on the next day. Not fresh but also noticeably there. Funny enough, I get more compliments having the Alt version on than the real deal. Recently had some issues with my last order but was resolved. The customer service was satisfactory but it could do with some more improvements, like detailed explanations of the process.
Theresa S.
I had an issue with damaged product and they quickly resolved the issue!