AllTrailsReviews of alltrails.com

Subscription taken despite the fact I cancelled within the free period.

I wouldn't waste my time with this. I've spent a lot of time trying to get my walks published, but it seems the staff have gone on a very long holiday because nothing works and messages are ignored. For 6 months my hikes state this "This trail is pending approval and can only be viewed by you until it is approved." they never get approved, so I'm off to find an app that works.

Absolute rubbish. Open the app, press start workout and app stopped after 0.2 miles. This has happened on 4 separate occasions. Now using Map My Walk app which is free and much much better

Absolute joke of an app. Tried signing up for the free trial and instead was charged £35.99 for a whole year . Never using this pile of s*** again

lures you to try the trial and says u can cancel but cancel button is nowhere to be found

God only knows how you sign up. Its useless. I downloaded the app on my android phone tried to sign up for the free trial, I then had to verify with my bank. The Alltrails app, didn't recognise my google password, so I had to change it..what a complete faff. Long story short, I ended up with 4 free trials in my google pay?!?!... and I still couldn't get in, Plus, they were still asking me to sign for the free trial! Thank god I didn't, otherwise we'd be looking at 20 free trials to keep verifying with the bank. its useless. They can't even navigate a smooth payment process....So on that basis, I'll buy a walking map its safer (Oh, and cheaper). OMG, I only wanted to go for a walk.

Bad app and website. Here just to show your commercials and adds. Can't access to hikes and trial. THere are much better app. I don't recommand.

AllTrails customer service is practically non-existent. Beware. I opted for a 7-day free trial for AllTrails+ on 14-July-2024. I forgot to cancel the subscription on 20-July-2024 and the annual subscription money got deducted on 21-July-24. I immediately sent an email on that day and have been sending them emails ever since. I have not gotten a response from them yet. Absolutely disgrace of a company. Will never recommend this to anyone.