The All Star Wheelchair Difference. All Star Wheelchairs was founded on a simple principle. Provide affordable high quality Electric Wheelchairs to the hard working people of America.We cut costs and pass those savings on to you. We stand by our products with over the phone support, a regional network of over 450+ technicians and a 5 year warranty on every single electric wheelchair we sell
All Star Wheelchairs (allstarwheelchairs.com) has 28 customer reviews on Five Star Index, with an average rating of 2.9 out of 5.
Also known as
allstarwheelchairs.com
Website
allstarwheelchairs.com
Category
Health Equipment
Listed on Five Star Index
2026
About these reviews
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The company replied to 86% of reviews.
Latest
Most recent review: October 2026.
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I purchased All Star's Silver Electric Wheelchair in February.
I've traveled to Scotland and Abu Dhabi this year with this wheelchair. It's TSA approved, and is a breeze to travel with.
Powerful, comfortable, easy to setup and charge. All Star's customer service is great. This wheelchair has been life changing for me, and I highly recommend All Star Wheelchairs.
Response from All Star WheelchairsApr 8, 2026
Lou! Thank you for the review!
Best,
The All Star Wheelchairs Team
SP
SPIEEK
Gary Justice
Person delivered the wrong unit. It weighs well of 58 pounds when I had ordered the light one that weighs 78 pounds plus the batter. I have not heard from them in over a week. I’m thinking it’s time to report this the consumer protection bureau in my state
Response from All Star WheelchairsOct 13, 2025
Hi Gary Justice,
We’re sorry to hear about your experience and want to help get this resolved quickly. However, we weren’t able to locate any order under your name in our system. It’s possible the order was placed under a different name, email, or through a third-party marketplace.
Please reach out to our U.S.-based support team at [email protected]
or call us directly at (669) 267-5655 so we can verify your order details and make sure you’re fully taken care of.
We take every concern seriously and want to ensure you receive the correct product and prompt support.
— The All Star Wheelchairs Team
DE
Daimon E.
The wheelchair arived in a decent time…
The wheelchair arived in a decent time Frame, no complaints there.
The duality seems nice and sturdy, no complaints there.
Now where I have my issue.
The Company Advertises the Wheelchair as 20 inch⁰⁰ wide but it actually is about 24.5 inches wide. So we had to send it back because it wouldn't fit through the doors.
So now comes the sneaky part they advertise a free 30 day return- well it is not, it is a 7 day free return and after that you pay for return and a 1o% restock fee. All in the fine print buried under a ton of stuff you have to read before you even get to that part.
SO- if you find out you have to send the chair back your basically getting screwed out of about $300 return and restock fee.
BE CAREFUL BEFORE YOU ORDER OR ...
Response from All Star WheelchairsApr 8, 2026
Hi Daimon,
Thank you for taking the time to share your detailed feedback — we appreciate it and want to address your concerns directly.
First, we're glad to hear the chair arrived in good time and that you found the frame sturdy and well-built. Regarding the width, our chairs do measure 20 inches as advertised from the front. It's possible the measurement may have included armrests or other external components, which can sometimes cause confusion. While the back is 24.5 inches as we state on our site. We'd be happy to walk you through the exact dimensions if that would be helpful.
As for our return policy, we understand your frustration and want to be transparent. We do offer a 7-day free return window, and after that period, return shipping and a 10% restocking fee apply. We know this can be disappointing, especially when the chair doesn't fit your space as expected, and we appreciate your feedback on making our policy easier to find. We're always looking for ways to make our process clearer upfront so customers can make the most informed decision before purchasing.
If there's anything unresolved or if you'd like to discuss your experience further, please don't hesitate to give us a call Monday through Friday, 9 AM to 5 PM PST. We'd love the opportunity to help.
Warm regards,
The All Star Wheelchairs Team
SB
Selier B.
Best Wheelchair Ever!
Purchased this chair due to the recommendation of my physical therapist who said I should upgrade from a upright walker to an electric wheelchair because of my severe back pain. I had some concerns about purchasing such a large item over the internet but after speaking to the allstar wheelchair support team they quelled all my fears and 3 days later my wheelchair was at my doorstep! Needless to say I have had this wheelchair for several months and I am more than happy with it it makes the usual 10 minute journey from my driveway to my doorstep with my walker take only 10 seconds with my electric wheelchair!
