AllstarhealthFind a wide variety of discount vitamins and nutritional supplements at All Star Health. From Myoplex to Hydroxycut, Centrum Silver to prenatal vitamins, our products are up to 75% off.
Allstarhealth (allstarhealth.com) has 250 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.
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Personal Care · Orlando, Florida
Excellent
Personal Care · Grants Pass, Oregon
Excellent
Personal Care · Great Neck, NY
Excellent
Personal Care · Costa Mesa, California
Excellent
250 approved reviews, newest moderated first
Rayford S.
I've bought from Allstarhealth for years. This company is aok. Best prices around. Taxes apply if you are in sunny CA.
Response from AllstarhealthDec 19, 2017
Hello, Rayford! Thank you so much for the 5-star review! We appreciate you taking the time to let us know how we're doing!
John
Great prices and product arrived in a timely manner and intact but my debit card information got hacked and I had to close the card.
Response from AllstarhealthDec 19, 2017
Hello, John. Thank you for leaving a review. We apologize that your information was hacked and want to reassure you that our site is very safe. AllStarHealth.com uses SSL (secure socket layer) to encrypt information before it is sent across the internet. Sensitive information is stored in encrypted form according to Payment Card Industry Data Security Standards. We are confident of our security measures and will reimburse our customers for any fraudulent activity that may arise from use of a credit card at our site. Consumer protection laws limit consumer liability to $50 if the fraud is reported within 60 days. Almost all credit card companies waive the $50 charge. In the event that your card company does not waive these charges, we will reimburse you for the amount your card company charges you, up to the $50 legal maximum. Please contact us if you have any questions or require more information. You can reach us at 1-800-875-0448 or by email at [email protected].
MDIslander
After reading all these wonderful reviews I decided to buy 3 boxes of protein powder (12-packets in each box) from them. The delivery time was very slow but when I opened the boxes 1 had only 7 packets in it and another had 9. So I sent a total of 4 emails to ASH and as of today absolute *crickets* Nada not a single response from them. I definitely will not buy from them again & I will not recommend them either.
Response from AllstarhealthDec 19, 2017
Hello, MDIslander. We are incredibly sorry that you have experienced anything less than stellar from us. Our number one goal is great customer service, and we want to help make this right. If you have not already been assisted, please give us a call at 1-800-875-0448 or send an email to [email protected]. We want to assure you that if anything is shipped unlike what you see as advertised on our site we will work with you to fix the issue. It sounds like the manufacturer didn't completely fill each box before they shipped it to us. We definitely want to let the manufacturer and our warehouse know about this issue to prevent this from happening again. We look forward to assisting you right away and hope to provide great customer service.
yazid
They stole my money! On Nov/1/2017 i tried to place an order for the first time from allstarhealth. I had written an email to them before explaining i live outside the U.S and if its ok to use a credit card that don't have an American billing address, and they said that they are allowed. However when i made the order, i was sent an email informing me that they charged my card with a small amount and if i can provide the number they will ship the order. I replied and said its not possible, "i usually buy from muscleandstrength" with no problems. I thought if no verification was made they would just cancel the order after 24-48 hours. But after a week when i visited the bank, i discovered they charged me with the entire order 45$ and didnt ship anything to me! I can't beleieve the United States have fishing sites disguised business sites! they stole my money clean.
Response from AllstarhealthNov 20, 2017
Thank you for your review, yazid. We sincerely apologize for any inconvenience this experience may have caused you and want to help you resolve any concerns you may have. From what you explained, it sounds like we added an extra security measure since we saw that it was your first time order. Whenever we charge a small amount to a card, we immediately refund that amount back to your card so as not to have any additional money taken from your account. We typically wait between 6 and 10 business days for a response from you before we cancel and refund your order. In your case, we definitely want to make sure that your order was cancelled and your card was refunded. If you can send us your order confirmation number via email or even give us a call, we can confirm that your card was refunded. You can email us at [email protected] or give us a call at 001-714-698-0564. We look forward to speaking with you and resolving this issue quickly.
Andy W.
If you based in the UK, don't use All Star Health as despite their website intimating that all taxes are included in deliver, you get hit with import duties. When you complain, All Star Health just aren't interested.
Response from AllstarhealthNov 16, 2017
I sincerely apologize that you were charged additional fees on your order.. We are upfront about our international policy regarding customs, and always encourage you to check with customs prior to placing an order. At the time of checkout there, was a disclaimer that you had to agree to before your order could be processed. It stated: IMPORTANT NOTICE REGARDING INTERNATIONAL ORDERS Shipping and Handling charges on your order do not include any import taxes or duties that your local customs office may request upon delivery of your order. Please note that due to current customs restrictions, some nutritional supplements may not be allowed through your local customs office. Please contact your appropriate customs authority if you have any questions about restrictions on the products you ordered. All shipments that do not clear customs will be abandoned. Unfortunately, we do not offer refunds for abandoned shipments. We will write the actual value of your order on the customs form attached to the box. Any customs, import duties, or additional taxes must be paid by the recipient. AllStarHealth.com has no control over these charges. We would like to do whatever we can to assist in this matter, so please contact us at 001-714-698-0564, and we will try to find a resolution that is acceptable to you. We look forward to speaking with you and will also email you to follow-up on this matter.
Katie R.
Excellent prices, great customer service, fast shipping
Response from AllstarhealthOct 31, 2017
Thanks for the great feedback, Katie! We love to know how we're doing and are happy to hear that you love what we offer! We look forward to serving you in the future!
Shane C.
I have been buying from AllstarHealth since 2009 and They have never let me down. The pricing is usually the best, equal to Costco and better than Amazon. I spend way to much time comparing. I live in Florida and delivery is very quick and if I forget to order something and remember later in the day, customer service is very helpful. I recommend to family and friends.
Response from AllstarhealthOct 17, 2017
Thank you for taking your time to provide positive feedback. We want to let you know that we appreciate the compliments, and we are glad to hear that you are satisfied with our service. We look forward to assisting you on your future orders.
Toni T.
Placed an order on 9/5/17 which shipped on 9/7/17 using a company called OnTrac (Also being reviewed). Order sat in a warehouse for 7 days because apparently OnTrac didn't have anyone to deliver my package. WTH??? You're a shipping company !!! Asked All Star to retrieve the package because it had food items and I no longer wanted them after sitting in a warehouse for 7 days and only God knows how much longer. They said they'd get the package back and send me replacements using a more reputable company. Now they are out of stock. Worst customer service ever !!! Probably won't be ordering from All Star in the future, but thanks for the reply. I ordered my items from AbbotStore.com and received upgraded shipping using Fedex so my package should be here Monday. The items I ordered are unfortunately only sold by Abbot and All Star so I didn't really have a whole lot to choose from. I apparently made the wrong choice initially so I won't be making that mistake again.
Response from AllstarhealthSep 22, 2017
Thank you for your feedback, Toni. We sincerely apologize that you experienced anything less than stellar service from us. We work hard to make sure you receive your products in prime condition and as fast as possible. Unfortunately the carrier's facility in the area was experiencing mechanical issues which resulted in transit delays. We attempted to arrange replacement of your products, but unfortunately they had gone out of stock during the transit of your original order. We did not reship the returned product since you were concerned about the amount of time the items were in transit. To avoid you having to wait for the items to be back in stock, we refunded your order in full as a way to resolve this issue. We will always do everything in our power to make sure you are able to receive your order and resolve any issues. We have noted your account for free UPS Ground shipping on your next order to prevent a similar issue with the carrier that was used to ship your items.We want you to know that we do our best to make our customers happy, as our customer service is our top priority here at All Star Health. We truly hope that you give us another chance in the future.