Find a wide variety of discount vitamins and nutritional supplements at All Star Health. From Myoplex to Hydroxycut, Centrum Silver to prenatal vitamins, our products are up to 75% off.
Allstarhealth (allstarhealth.com) has 250 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.
Also known as
allstarhealth.com
Website
allstarhealth.com
Category
Personal Care
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 93% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Took 5 days to ship order which seems excessive as the site won't allow customers to order out of stock items.
Response from AllstarhealthJul 2, 2022
Kevin,
Thank you for your feedback. I apologize that your order did not arrive as promptly as expected. We adjusted the order per your request on 6/27, and then we shipped it on 6/30. With this being a larger order, we probably held it an extra day so we could ship the entire order in one shipment. Your entire order shipped out 6/30/22. With the holiday this weekend, you can expect it to arrive anytime between today and mid-week. Thank you for your patience.
HO
Human of E.
I've bought from them in the past and…
I've bought from them in the past and received my order but this time around it’s not shown up and their response is that they won’t replace or refund “lost” packages. So, their customer service is horrible. It’s a gamble whether you’ll receive the things you paid for or not at you, the customers’, expense. They have some “guaranteed” post but it cost so much that the products aren’t worth it. So lame. I don’t understand how this is legal. Get a grip and write it off as a loss if your packages go missing or get proper insurance. The worst. Never buying from them again and I don’t recommend them.
Response from AllstarhealthNov 3, 2021
Thank you for your feedback. We sincerely apologize that the order has not yet arrived. We have been seeing significant delays due to COVID, but are hopeful that your order will arrive within the next few weeks. When our DHL Global Mail shipping option is selected, we provide a message notifying customers that this shipping method is "Reliable but not trackable and not refundable if lost/damaged." We offer this method for our customers that prefer a more affordable shipping option, but we try to be as transparent as possible about the limitations of the service so our customers have all of the necessary details to make an informed selection. Please accept our apologies for any inconvenience this delay has caused, and please feel free to contact us if we can be of any further assistance.
TH
TheOrganicPetAnimalSanctuary
Perplexed and 2 Updates
The initial 2 recent purchase experiences that I have had with All Star Health.com were excellent. Order was accurate, packed well and shipped quickly!
However, here is what is happening in my current situation. I received an email or several to remind me that it's time to reorder. I was semi-okay with that as one or two of those is helpful.
I placed several items into my cart and sent them an email to create a tax exempt account for our non profit with all necessary documents all nice and neat for them to attend to the issue quickly so that I could place the order.
I even sent a follow-up email but I feel like I'm being ignored. It's been a couple of weeks and we really need the supplements.
Unfortunately, they are not responding to us at all except for more reminder emails to re-order.
I'm upset because I cannot get some of the items I'm purchasing from All Star Health anywhere else and for the other items, certainly nowhere close to the prices that All Star Health offers them. The reason why I signed up our non profit to be an affiliate for this company is that I felt that it would be a good fit for us and helpful for other people too.
However, my current issue of being ignored and after reading the recent review by the experienced affiliate who was shorted money with supporting story combined with the reply that was posted by All Star Health, (WOW that says a lot about how they do business), I am choosing to look for another company to work with as far as the affiliate program.
I appreciate that affiliate person's post very much~Thank you to them!
I'm not sure I will be placing another order with them for my supplements unless they do something with some kind of big discount for my trouble at this point.
You make the call doing business with this company in any capacity.
S.
Founder of The Organic Pet Animal Sanctuary
OCTOBER 18th 2021
After posting this review I received my first email from ASH. They claim that they sent me an email on the 6th. In their reply here, they state that they sent a lot of emails that they probably went to spam. *not the case*. I also received a couple of phone calls. The email that I received told me that we weren't signed up for their affiliate program and that we would have to be accepted. The statement I read here is entirely different from what was sent in the email. I'm not sure how I feel about ASH at the moment. Too much drama. Might be too much for me.
UPDATE DEC 7, 2021
I had a discussion with a gal on the phone who was very eager to work things out. I received calls a few times. A bit over-kill for me because I was urged to remove my review all together. I went ahead and placed my order with them. No issue. They gave me free shipping for an apology. I will say that ASH is very eager to make things right and did their best. Overall, I raised my review from 1 star to 3 star due to the hassles involved but redeeming the situation.
I will continue to be a customer as they have great products at great prices.
Response from AllstarhealthOct 18, 2021
We apologize that our responses have not been received. We always reply to emails within hours of receiving them, and work hard to provide the best customer service in our industry. We have emailed you a few times, and confirmed by email that we have accepted your resale license. The emails must be going to your spam folder, so we kindly suggest you add us to your safe senders list so that you can see our replies. We also called you a few times to try to assist with setting us up as a safe sender, but have been unable to reach you. We really hope that you will remove this review, as it is not an accurate depiction of our business and the level of service we provide to our customers.
As far as our affiliate program goes, your site would be an excellent candidate for the program. We generally allow sites into our program that cover topics about Nutrition, Health, Fitness, Vitamins, and Supplements and now that we carry pet products, your site would be a great fit. Our goal with the program is to promote original content regarding products we carry so once you add that to your site, please feel free to apply online. The affiliate that wrote the negative review was using unapproved methods of collecting orders, and used customer reviews to express his discontent for being removed from our program for those policy violations. Please read our response to that review for more information. Once you join the program you will see that we have advertising policies in place, which means that there are some methods of order collection that are not permitted. Please don't hesitate to reach out to us if you'd like further information.
JO
John
Order melted - insulated shipping too expensive
Ordered Low Sugar Detour Whey bars, chocolate coated. They arrived melted. Contacted the company and got a long email about their posted shipping policy, temperature, etc. They said they could ship in an insulated box next time for an extra $10. Great idea, but that totals $5 more than I can buy it at the store down the street. Customer service a bit thick, as is their shipping dept, but products are good. Having said that; it's off to the store for more.
Response from AllstarhealthAug 4, 2021
Thank you for your feedback. We apologize for the melted bars. When orders are placed for meltable products, we post a notice at checkout warning of the possibility of melting. Since we ship worldwide, we allow our customers to make their own judgment as to whether the weather in their area could cause melting. Usually we recommend placing the product in the refrigerator or freezer when received to reconstitute the coating. We definitely do not want our customers to receive melted products, but unfortunately temperatures can be high inside of courier trucks and cold packs don't last long enough in the heat to prevent bars from melting. We don't offer any option to ship in an insulated box, so we usually recommend customers stock up during cooler months or select expedited shipping to minimize the amount of time the products spend in the heat. We will reach out to you directly so we can find an acceptable resolution to this issue.
CJ
Carlos J.
I got finally my item and I'm thankful…
I got finally my item and I'm thankful that it wasn't wrong bottle or a short date.If you choose DHL mail like i did to Sweden or Europe be prepared that it can take a long time.Allstar health say 2-4 weeks but mine took seven weeks to arrive.Maybe it is the fault of DHL or maybe that is the service that All-star health has bought?it did come to Sweden rather quickly but it took over six weeks for DHL to deliver it.
I haven't had that problem with IHERB so All-star health is a good company but what is hurting them is delivery times not being honoured.
MR
Mike R.
They sold my phone number
They sold my phone number because I’ve gotten 30 calls in the 2 days since I placed my order.
Do not give them your phone number.
Response from AllstarhealthJan 10, 2019
Mike,
We absolutely do not share any information with anyone! I apologize if you are being called but it is not related to us or our site. Our site is 100% secure and we respect our customers privacy. We have no intent to ever share personal information that we collect from our customers with anyone.
JO
John
Great prices, possible security issue.
Great prices and product arrived in a timely manner and intact but my debit card information got hacked and I had to close the card.
Response from AllstarhealthDec 19, 2017
Hello, John. Thank you for leaving a review. We apologize that your information was hacked and want to reassure you that our site is very safe. AllStarHealth.com uses SSL (secure socket layer) to encrypt information before it is sent across the internet. Sensitive information is stored in encrypted form according to Payment Card Industry Data Security Standards. We are confident of our security measures and will reimburse our customers for any fraudulent activity that may arise from use of a credit card at our site. Consumer protection laws limit consumer liability to $50 if the fraud is reported within 60 days. Almost all credit card companies waive the $50 charge. In the event that your card company does not waive these charges, we will reimburse you for the amount your card company charges you, up to the $50 legal maximum. Please contact us if you have any questions or require more information. You can reach us at 1-800-875-0448 or by email at [email protected].
EE
Eegii
At least i got my money back
Customer service is not as bad as thought. I canceled my order and they refunded back all the charges. Maybe i will buy products from allstarhealth in the future.
Response from AllstarhealthApr 4, 2016
Hi Eegii,
I apologize for any inconvenience you experienced on our site. Your credit card security is very important to us, so sometimes we may take extra steps prior to processing your order. It is possible we need to speak to you so you can provide additional information. I am unable to locate your order without more information, but we would like the opportunity to provide more details on the issue with your order, and offer a resolution. If you have emailed, you will receive a reply within 4-8 business hours. Otherwise, please contact us at 800-875-0448 so we can assist. We look forward to earning back your confidence in our service.
