Brian D.
Too many nuisance emails
I put in my order the Friday before Labor Day weekend. My veterinarian's office was closed for 3 days, and during those 3 days I received a dozen emails a day telling me that they couldn't reach my vet. Very hard to articulate just how annoying that was.
Response from AllivetSep 10, 2026
Hi Brian, We’re sorry for the excessive communication you received while your veterinarian’s office was closed for the holiday weekend. We understand how frustrating it was to receive repeated reminders when the office was not available to respond. We have reached out because we’d appreciate the opportunity to discuss your experience and feedback further. Please give our team a call at 877-583-1815 when you have a moment.