AllivetReviews of allivet.com

Worst experience ever. On 7-24-25 I placed an order for a prescription for my dog. Same day I FedX'd overnight the script from my vet. They received it at 9:54am (Friday) the next morning. Cost me $22 and some change to send it. I kept checking my order online all day and thru the weekend. Constantly said waiting for me to send it. Finally, Monday I called to let them know they had it and who signed for it. After 3 calls I got no satisfaction. After the 4th call I was told they didn't receive it until today, Monday. It's a lie or they are incompetant. Now I'm told it takes a 24 hour review by the pharmacist and it will in arrive in 3 days. My dog had a serious $6K operation and she needed it like yesterday. Asked to speak to the pharmacist to speed it up. Would not let me. Obviously customer service is just an everseas all center. And this is not the 1st time I've had this and other problems. Never again. And we've been spending over $500+ a year on flea/tick & heart meds there for 5+ years. Spend a little more and go elswhere if love your pet.

The meds I get for my dog work,price not to bad and always on time.

Very helpful staff, on time & quick shipping, great communication. I have found their pricing very fair

Very fast wonderful service Always ready to help with the order

Very responsive customer service and amazing pricing for pet Rx. We really appreciated that they handled working with the vet office when we set this up. Recently, we lost that pet and Allivet made the process to stop recurring orders fast and easy. Everything was timely and accurate for us.

**UPDATE** Received a call from Allivet that was very helpful and empathetic. They don't know why my cart keeps updating and mentioned it may be a glitch in the system and that they're working on figuring that out. I hope so. Meanwhile, they offered me a promotion that I may take them up on ... I already ordered these meds from another company when this happened but I'd move forward with Allivet based on the help I received since writing this. I'm keeping my original review below so that others can also be warned to check for this glitch though**** ( Allivet counts on you not noticing when they change the price of things literally on your check out screen after you've already started the process. I thought I was losing my mind until I started the process over from other email addresses and screen shotted each change. My dog's meds were originally $154. Then I applied a 40% off coupon for first RX autoship and it only took off $6... OR SO YOU THINK because now the total is $153.40... that's right, less than a $1 off for my coupon but it shows that it took off $6 (Still not 40% but ok), it just simply changed the original price in my cart. Fine, so I go to check out and on the final screen it says $153.40. until I confirm my payment method and vet clinic and then the price magically changed to $185! I wouldn't have seen this if I wasn't looking for it though because it changed on the top of the screen when you have to scroll up to see it (but you'd normally hit the buy now/submit order right below the vet clinic confirmation). Super scammy. I have all of the screenshots. )

Everything arrives on time, as ordered and temp appropriate if needed. Great experience.

After 4+ years of subscription deliveries with a vet-allied provider, I got sticker shock and decided to compare prices on everything. Allivet prices were significantly better across the board. So I changed and have used them ever since, coming up on 2 years. Communications are good, subscription notifications come on time to make an adjustment, and rare hiccups have been easy to fix.