Roxanne P.
Awful service
Awful service. If my dog needed this medication to live, he would not have. It's been weeks and I receive contradicting emails daily and yet no medication. I will never use this service again. Chewy is amazing, I am sticking with them.
Response from AllivetAug 25, 2025
We’re very sorry for the frustration you’ve experienced—we completely understand how upsetting this must be, especially when your pet’s health is involved. We want to help get this resolved as quickly as possible. One of the medications on your order still requires a valid prescription, and we haven't received it yet. We've tried reaching out and would really appreciate a quick call back so we can move forward and get your pet what they need.


