AllivetReviews of allivet.com

Great customer service. Fast delivery. Discounted price.

This is the best company I have ever dealt with. I recently lost my beloved cat, and had ordered products for him that arrived just before he passed away. When I contacted Allivet to tell them this and asked for instructions on how to make a return, they took care of everything and went above and beyond to show me compassion at such a difficult time. I have never experienced such wonderful and caring customer service, and I was crying when I emailed them to thank them for treating me so wonderfully at such a difficult time in my life. This company will always have a special place in my heart!

Overnight a script I needed. Paid for two day shipping. Script got stuck in pharmacy review for two days. Supposed to 24 hour. Didn’t ship until the next week when it should have shipped that Friday. Last time I will use them.

Ordering was easy and shipped in a timely manner

A wonderful experience! Would highly recommend Allivet. Strong customer support.

We purchased Galliprant from Allivet for our sweet lab Alan. They were always prompt with orders and were great about reaching out to our vet for refills. And definitely less expensive than getting directly from our vet. Sadly our almost 14 year old Alan passed away last month. We were able to donate our unused Galliprant to a dog in need.

Quit bugging me with emails about my empty cart.

I have been ordering from Allivet for several years now and the products and customer service has always been outstanding. I had just received my latest auto- ship order for a six month supply of Simparica Trio Heartworm, Flea and Tick Preventative for my precious 13 year old dog Oscar for his September 2025 through February 2026 doses. Shortly after I had placed that order, I found out that precious Oscar had a collapsed trachea and today, August 18th at 4pm, I had to make the heart breaking decision to have my precious Oscar put to sleep because of complications that were beyond the scope of treatment. Just thirty minutes after Oscar took his last breath I realized I should call and cancel the auto shipment. When customer service came on the line it was the voice of what turned out to be a precious angel. I explained I needed to cancel and why. She was so sincerely sad and compassionate for me and my precious Oscar and gave me here condolences then assured me she would cancel the auto ship for me. I went a step further and asked because of our sad circumstances of Oscar's passing, if I could return and get a refund for the order of Simparica Trio I had recently received. Without hesitation, she said they would issue me a full refund and it wasn't necessary to return the meds because it was against regulations. I cannot express how much this gesture of kindness and compassion on one of the worst days of my life lifted me up from the dark hole I was in when I originally called to tell them the news of Oscar's passing. I thanked her with all the gratitude I had in my heart and plan on donating the meds to our local shelter. Thank you from the bottom of my heart for this wonderful company ALLIVET who is the only company I have ever done business with that truly lives up to and beyond their claim of caring about the pets and pet families who order from them. God bless you all and I will sing your praises to all the pet parents I know.