AllivetReviews of allivet.com

Response from AllivetMay 18, 2026

Hello, We’re sorry to hear you feel this way and regret that your experience left such a negative impression. We would genuinely like the opportunity to review your concerns further, but we’re unable to locate your account with the information provided in the review. Please respond to our Trustpilot request with additional information or give our team a call directly at 877-583-1815 so we can look into this further.

Response from AllivetMay 18, 2026

Thank you for the great feedback! We’re so glad to hear you can count on our fast and reliable service.

Response from AllivetMay 18, 2026

We’re so sorry for the loss of your beloved dog. Thank you for your kind words during such a difficult time. We’re grateful we could support you and show compassion when you needed it most. Wishing you comfort and healing in the days ahead.

Response from AllivetMay 18, 2026

Thank you so much for the kind words! We’re happy to hear our team has been able to help with your AutoShip changes and that your pups’ medications are arriving quickly and on time.

Response from AllivetMay 15, 2026

Hello Susan, We’re very sorry to hear about your experience and understand how frustrating the delay was, especially when you were repeatedly told the order would ship soon. That’s not the level of service we aim to provide. We have reached out regarding your experience and would appreciate the opportunity to speak with you directly. Please give us a call at 877-583-1815 when you have a chance.

Response from AllivetMay 11, 2026

Thank you for your kind feedback! We’re so glad to hear you had a positive experience with our customer service team and that you found the communication regarding your repeat delivery helpful. We look forward to continuing to serve you and your pets!

Response from AllivetMay 11, 2026

Hi Albert, We appreciate you sharing your experience and your dedication to making sure all four of your cats are cared for. We do offer AutoShip, which provides an initial discount of up to 40% and 5% off every order after, and it can help make ongoing purchases a little more manageable while ensuring you don’t run out of supplies. We also recommend keeping an eye on seasonal promotions and email offers for additional savings opportunities.

Response from AllivetMay 8, 2026

Hi Christine, We’d like the opportunity to review your experience further and address your concerns directly. Please provide us with additional information through our Trustpilot request or give our team a call directly at 877-583-1815.