AllivetReviews of allivet.com

4.54,401 reviews
Pharmacy & Medicine
14540 NW 60th Ave, Miami Lakes, Florida

Allivet

About Allivet

Allivet.com helps to make pet parenting easier by providing convenient access to brand-name medications, expert pharmacy advice, and automatic delivery with our AutoShip program. Our Pet Pharmacy Specialists and the rest of the team deliver our services with a level of care that makes it clear how much we care about our customers and the health of their pets.

Allivet (allivet.com) has 4,401 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.

Also known as: allivet.com
Website: allivet.com
Category: Pharmacy & Medicine
Location: Miami Lakes, Florida
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 24% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Allivet reviews

4,401 approved reviews, newest moderated first

Dave
Aug 10, 2026
Professional and compassionate.
Professional and compassionate.
Response from AllivetAug 10, 2026
Thank you for your kind words! It means a lot to know our team made a positive impression and provided the care and support you deserved.
Toni W.
Aug 10, 2026
The fact that there is a person to…
The fact that there is a person to answer the phone and help is the best! The customer service is excellent.
Response from AllivetAug 10, 2026
Thank you so much for your kind review! We know how important it is to have someone there when you need help, and we’re glad our team could provide that support. We truly appreciate your trust in Allivet and look forward to being here whenever you and your pet need us.
Becca
Aug 10, 2026
Love Allivet
Love Allivet. So easy to get my dog's prescriptions.
Response from AllivetAug 10, 2026
Thank you for the love! We’re so happy to be a trusted part of your dog’s care and to help make managing prescriptions one less thing to worry about.
B N.
Aug 10, 2026
Great customer service
Great customer service, helpful and responsive
Response from AllivetAug 10, 2026
Thank you for your kind words! We’re grateful to have a team that’s ready to step in and help whenever you need us.
Ann
Aug 9, 2026
Many AutoShip problems
I saw that the AutoShip for Trifexis (APH-02409250) was canceled, got it back through email discussion. Then I was emailed that my vet couldn't be reached, but they had previously oked this med that is for heartworm and flea protection. My dog needs it monthly and she was going several days without. Customer Care told me by phone that it would be sent by 2 day delivery, but I didn't receive it by that time. It was finally received on Aug 10. I'm very disappointed with customer care and general service. I may have to find another provider.
Response from AllivetAug 10, 2026
Hi Ann, Thank you for taking the time to speak with us about your experience. We’re truly sorry for the confusion and delays surrounding your Trifexis order, especially when your dog depends on this medication each month. We appreciate the opportunity to review everything with you directly and acknowledge where we fell short. We’re glad we were able to work together on a resolution and adjust your upcoming AutoShip to better align with your pet’s needs. Thank you for giving us the opportunity to make this right and regain your confidence in us.
Debra
Aug 9, 2026
New customer
We are a new customer and needed our cat's flea meds. It was very easy to setup and mail in the prescription. Fast shipping. Very pleased with the service.
Response from AllivetAug 10, 2026
Welcome to Allivet! We’re so glad your first experience with us was a positive one. Thank you for trusting us with your cat’s care.
JH
Aug 9, 2026
Responsive and timely in their…
Responsive and timely in their delivery. Best pricing.
Response from AllivetAug 10, 2026
Thank you for choosing Allivet! We’re happy to know we’ve earned your trust and can help make caring for your pet more affordable and convenient.
KATHY M.
Aug 9, 2026
Allivet has made it easier for me
Allivet has made it easier for me to keep up with my pets' meds. Their web site can be a little tricky to navigate, especially when I signed up for auto-shipping. Somehow I got signed up for 2 different auto ships of the same med (my vet recommended a change of brand) and it was not easy to figure out how to eliminate one of them.
Response from AllivetAug 10, 2026
Thank you for sharing your feedback. We understand how confusing it can be when managing multiple AutoShip orders, especially after a change in your pet’s medication. We appreciate you bringing this to our attention. Feedback like yours helps us identify where we can make the online experience simpler and easier for pet parents to manage.

AllivetReviews of allivet.com

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