KimK66
Charged over $100 twice in one month- nothing done about it!
I spend over $100 a month on my dogs medicine from this place and noticed an unusual charge on my bank account ( not the typical charge I usually pay) so I decided to look up all of my charges from Allivet on my bank account. They charged me twice in one month and when I called to let them know, they refused to do anything about it because it was over 30 days ago. If you use this company, make sure you check your bank account because I’m sure I am not the only one this has happened to. After spending thousands of dollars with a company, I would expect better customer service. Not to mention, the last 3 months, my shipments were late and my dog had to suffer through his allergies for days before getting relief. I will never use this company again.
Response from AllivetAug 14, 2024
Thank you for bringing this matter to our attention. We're sorry to hear about the challenges you've faced. We want to help you with a resolution, but we’re unable to locate your account with the limited information we have. Please respond to our request for additional information.


