Allergy TestReviews of allergytest.co

Response from Allergy TestJan 7, 2025

Thank you for your review! I’m glad Jordan was able to assist you in locating your order and providing the necessary links to complete the process. Apologies for the issue with the missing email—sometimes they can end up in the spam folder, but we’re always here to help if you need anything further. If you have any more questions or need additional support, feel free to reach out to our 24/7 live chat team. Best regards, Usman Allergy Test

Response from Allergy TestJan 7, 2025

Thank you for your review! I’m glad Jordan was able to assist you with the address and labelling details. I apologize for any confusion regarding the instructions and form. These are usually sent right after purchase, but sometimes they may end up in your spam folder. If you still need them, please don’t hesitate to reach out to our 24/7 live chat support team, and we can resend them right away. Once you’ve sent in your sample, we hope the rest of your experience with us will be smooth and satisfying. We’re looking forward to providing you with insightful results. Best regards, Usman Allergy Test

Response from Allergy TestJan 7, 2025

Thank you for your positive feedback! We’re so glad Emily was able to help alleviate your concerns and provide prompt assistance regarding your sample’s processing time. We truly appreciate your patience. If you have any further questions or need assistance, feel free to reach out to our 24/7 livechat team. We’re always here to help! Best regards, Usman Allergy Test

Response from Allergy TestJan 7, 2025

Thank you for your kind words! We’re so glad to hear that Cameron was able to assist you and provide clear, timely answers to all of your questions. Your satisfaction is our top priority, and we’re happy to know that you had a positive experience. If you ever need further assistance, feel free to reach out to our 24/7 livechat team—we’re here to help! Best regards, Usman Allergy Test

Response from Allergy TestDec 23, 2024

HI, Thank you so much for your kind words! We’re thrilled to hear that Terry was able to assist you promptly and answer your questions. We truly appreciate your feedback and want to remind you that you can reach out to us anytime using our 24/7 Live Chat service. We’re always here to help! 😊 Thanks, Usman Allergy Test

Response from Allergy TestDec 23, 2024

Thank you for bringing this to our attention. We are truly sorry to hear about your experience and for any frustration caused. Unfortunately, we cannot see your sample arriving in the lab, which may be contributing to the delay. We would happily send out another kit straight away and deeply apologise for the inconvenience. Additionally, we’ve noted the issues with logging into the app and viewing your results, and we will investigate this further. I’ve already asked my team to reach out via email to you to resolve these concerns immediately. We value your trust and are committed to making this right. Please know that your satisfaction is our top priority, and we’re here to support you throughout this process. Best regards, Usman Allergy Test

Response from Allergy TestDec 23, 2024

Hi Sarah, Thank you for your wonderful review! We’re delighted to hear that Emily was able to help you access your account and provide a new copy of your results. It’s fantastic to know you’ve consistently had great experiences with our customer service. If you ever need assistance again, don’t hesitate to reach out—we’re always here for you! 😊 Thanks, Usman Allergy Test

Response from Allergy TestDec 23, 2024

Thank you for your lovely review! We’re thrilled to hear that Jessie was able to confirm your tests’ arrival and get your results to you—it’s wonderful to know it made your year! 😊 We’ll be sure to pass along your kind words to Jessie. If you ever need anything else, you can always get in touch with us via our 24/7 Live Chat service—we’re here to help anytime! Kind Regards, Usman Allergy Test