Allergy Test Reviews | Read Customer Reviews of allergytest.co

Allergy TestReviews of allergytest.co

4.1779 reviews
Medical Specialists
870 N. Miramar Avenue, Florida

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Allergy Test

About Allergy Test

America's Number 1 Allergy & Intolerance CompanyFind a happier, healthier you, today. For over 14 years we’ve helped over 1,000,000 people worldwide by offering clinically validated and complementary therapy tests. Our expert team help you easily discover the cause of symptoms supported by 24/7 customer care.Our values and our missionOur own accredited laboratories and scientific team continuously innovate and ensure quality. We also partner with approved labs and test manufacturers to bring you the very best health insights at home.For over 14 years, we have been a worldwide leader, providing clients with answers at exceptional value for money.Why us?Our Strongest asset is our people. This is not limited to the people who work with us, but the clients we help. That value underpins our customer obsession to treat customers fairly, professionally and with care. That is why we have a customer promise, satisfaction guarantee and offer a range of support structures for clients.Visit our websiteShop Allergy & Intollerance TestsShop Sensitivity TestsShop Health Tests

Allergy Test (allergytest.co) has 779 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.

Also known as: allergytest.co
Website: allergytest.co
Category: Medical Specialists
Location: Florida
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 95% of reviews.
Latest: Most recent review: August 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Allergy Test reviews

Showing 16 reviews with 2 stars · Clear filters

Liza N.
Apr 11, 2025
Do not buy expecting to receive a kit
Do not buy expecting to receive a kit, even though all the advertising shows this is what you will get. You get a PDF and you have to print off all the labelling. Their customer service was good at communicating this after I contacted them to ask where my kit was. I still have not completed the test, as I do not have the ability to print the required labels. So I have wasted my money, as no refund was offered when I advised that I thought I was purchasing a kit, and not a PDF file.
Response from Allergy TestApr 16, 2025
Hi, Thank you for your feedback, and I’m really sorry to hear about the confusion and frustration you’ve experienced. To clarify, our website does offer the option to upgrade to a physical kit during the ordering process. If you’d still like to receive the kit, I’d be more than happy to arrange that for you. We want to make sure you’re able to complete your test and get the full value from your purchase. Thank you again for your comments, and please feel free to reach out if I can help further. Kind Regards, Usman Allergy Test
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Chris D.
Jan 17, 2025
I was hoping for a fuller list on nut…
I was hoping for a fuller list on nut allergies. ie no mention of cashews, pistachios, Brazil etc.
Response from Allergy TestJan 21, 2025
Thank you for your feedback. I’m sorry to hear that the report didn’t meet your expectations, especially regarding a more comprehensive list of nut allergies. We strive to provide as much detail as possible, but I understand how important it is to have specific information on nuts like cashews, pistachios, and Brazil nuts. If you have further questions or need clarification, our 24/7 live chat team is always available to assist you. Your input is invaluable in helping us improve our services, and we’ll take your comments on board to enhance our reports in the future. Best regards, Usman Allergy Test
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Michael V.
Nov 7, 2024
instuctions hard to understand
instuctions hard to understand, not clear on how much sample blood to use , came with 2 blood collectors one small one large, didnt manage to get a valid result
Response from Allergy TestNov 7, 2024
Thank you for your feedback, and we’re sorry to hear about the difficulties you experienced with the instructions and the sampling process. We know that clear guidance is essential, and we apologise for any confusion caused by the instructions or the multiple blood collectors. We want to make this right for you. If you could reach out to us directly with your order information and we'll look into this further for you. Thank you for your feedback. Best regards, Usman Allergy Test
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Tommy M.
Oct 5, 2024
Service needs Improvement
Everything on website says download an App which does not work if you are in Ireland. It says if your having issues contact us via our help chat on our website, this 24/7 chat function does not work at all. Luckily contacting them through Facebook chat did and they were very good. I then did not get my results on time and had to contact them again, they where put in the chat window, instead of emailed to me, even though I asked for them to be emailed a number of times. Eventually I did receive an email, more than a month after I received the results through the help chat. Very glitchy service wise but results layout/presentation was nice.
Response from Allergy TestOct 7, 2024
Thank you for your detailed feedback, and we apologise for the challenges you faced. We regret that the app and 24/7 chat function didn’t work as expected in Ireland, and we’re working on improving these technical issues. We’re glad to hear that our Facebook chat team was able to assist you, though we understand your frustration with the delays and communication issues regarding your results. Your comments are valuable to us as we work on enhancing our service. We’re pleased to hear that you liked the layout and presentation of the results, and we’ll strive to ensure smoother delivery in the future. Thank you for your patience, Usman Allergy Test
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Norma
Oct 1, 2024
Too took 5 weeks from posting sample to …
It took 5 weeks from posting sample to results so I doubt the validity of same.
Response from Allergy TestOct 1, 2024
Hi Norma, Thank you for your feedback, and we understand your concerns regarding the timeframe. Please be assured that the time it took for your sample to be processed does not affect the validity of the results. Once the sample is received in our lab, it is handled with care and tested under strict protocols to ensure accuracy. We apologise for the delay and appreciate your patience. If you have any further questions or concerns, feel free to reach out to our 24/7 live chat team. Best regards, Usman Allergy Test
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David S.
Sep 30, 2024
I still havent received the results…
I still havent received the results despite paying extra for a fast turnaround. I am not impressed with the level os service you provide.
Response from Allergy TestSep 30, 2024
Hi, Thank you for sharing your feedback, and we sincerely apologise for the delay in receiving your results. We understand how frustrating this must be, especially after opting for the fast turnaround. Please reach out to our 24/7 Livechat team who will escalate your case to ensure it is being addressed as a priority, and we will provide you with an update as soon as possible. We will need to know when you sent in your sample. Your satisfaction is important to us, and we’re committed to resolving this issue for you. Best regards, Usman Allergy Test
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Christopher G.
Jul 19, 2024
Took too long to get results still…
Took too long to get results still havent recieved despite paying for fast track
Response from Allergy TestJul 23, 2024
Hi, Thank you for taking the time to share your feedback. We sincerely apologise for the delay in delivering your results, especially after you opted for our fast track service. I have investigated your case and can see that your sample is currently in the lab. We understand how frustrating this must be. I will ensure you that we will get your results to you as quick as possible. As you did pay for fast track, I will make sure that this is refunded to you straight away. Best Regards, Usman Allergy Test
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Muireann W.
Jul 3, 2024
They forgot to send out my order
They forgot to send out my order. Had to call and them mentioned it never went out for delivery. I had to chase to get updates. Was another week after the call until I received. Employee I spoke to was lovely though!
Response from Allergy TestJul 3, 2024
Thank you for your feedback and for bringing this issue to our attention. We sincerely apologize for the oversight and the delay in delivering your order. We are sorry to hear about the inconvenience this caused and understand how frustrating it must have been to have to follow up repeatedly. We are taking steps to ensure such issues do not happen in the future by reviewing our processes and improving our communication. We are glad to hear that our employee was helpful and provided you with good service during your call. Your positive comment about their assistance is appreciated and will be shared with the team. If there is anything else we can do to make up for this inconvenience or if you have any further concerns, please do not hesitate to contact our 24/7 live chat team. We value your feedback and your patience, and we hope to serve you better in the future. Thank you for giving us the opportunity to improve. Brian Allergy Test
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