Allergy TestReviews of allergytest.co

Very quick and helpful customer support.

Cameron was helpful. As I had queries around my kit. I did not know it was digital. Needs to be made clear on website

Jordan was very helpful with providing an update on my test progress. Whilst the tracking tool indicated the test was complete, there are still steps to go. I’m looking forward to seeing results

Cameron was great at outlining what needs to be completed for the test. I do wonder if you could make the instructions more clear, so it’s not on the customer to follow up with questions.

I was unsure of my submission after purchasing a allergen test for food sensitivity because I lost my email.... I wasn't sure what was happening after a month not receiving any test kit.. However, my caring customer service agent Cameron assisted me in tracking down my submission information and I was guided in the right direction, which helped my perfectly resolve my situation! Thanks Cameron!

Jordan was extremely helpful on explaining to me how the samples worked and what to do for sending them back to be tested. I was eagerly awaiting a kit to be sent out as I hadn’t read through the procedure fully, but as soon as I looked for guidance Jordan had be sorted within minutes. Thanks again Jordan

Cameron was helpful in pointing out that there was an online component that was not too clear to me. It would have helped if you sent a follow up email to purchasers if they haven't returned the test within a month of purchase. Lucky for you the customer service was excellent. 24/7 is bang on as well!

Ordered this for my daughter who’s waiting for allergy testing but the time hasnt arrived yet and i’m looking for ways to know what her allergens are. Came across this site and thought might do this while waiting for the proper allergy testing for her. At first, after putting the order in, I didn’t receive any confirmation email which prompted me to contact their customer service. Live chat was with Cameron who told me that my order was just a digital test which means I have to fill out the form they sent me in the email, print the barcode and send them the sample then. In short, I have to do everything on my side with all the resources I have - no physical kit. Then if I want to upgrade to receive a physical kit, it would be 10€. atm, I’m still thinking of whether to pursue with ordering the physical kit or find ways here at home. My problem is just that I dont have a working printer now. So in short, the test for me is not straightforward from ordering to sending the samples. But Cameron from Live Chat has been really helpful in explaining to me the things I have to do.