AJ MadisonReviews of ajmadison.com

Absolutely shady with language on “delivery”. They don’t mean delivery, they mean that’s the date to commence shipping and a week after that you might receive.Or they might give to a shipper, that doesn’t deliver in your area so please allow another 5 days. And although it’s misrepresented, their mistake in using wrong shipper, you’ll be charged if cancelled.lowes, Home Depot, Best Buy, all give you delivery dates clearly. A shady mess never use again

I wish I had checked on this company before ordering appliances. Honestly GO SOMEWHERE ELSE. Horrible delivery and customer service. They hold you hostage on the delivery company and restocking fee of 30%. Such bad business practices. Lesson learned though no more business from me.

AJ Madison’s customer service in my experience was AAA. There were issues with my order, due to me entirely. First I ordered the wrong range then I didn’t do my diligence checking out the replacement range and missed some damage. AJM never gave up on me. They continued to work with me until I received the range I wanted. Everyone I encountered at AJM treated me with kindness and respect. in my estimation AJM went over and above to make sure I was a satisfied customer!!! I would not hesitate for a moment to highly recommend AJ Madison as a company to do business with.

Anyone crazy enough to order from AJ Madison should make sure that when replacing an appliance for a new one that ALL Measurements triple confirm. We order a new Bosch range to replace an Bosch range. The new appliance is off by 1”. We contact AJ Madison for a return and they said to us that the return/replace will trigger a 30% of the cost. So let’s say $2,300 + $300delivery + $100 installing will cost us over $700 to return the appliance. That’s simply PREDATORY PRACTICES in my opinion. Stay away from this company

They are the worst. I ordered a full kitchen. The refrigerator was missing as werethe dishwasher panels. I called and no one ever got back to me I knew there was a reason that the man at the Fischer Paykel showroom suggested I use PC Richards

Terrible company. My wife spent over $4000 on a stove, which the salesman told her that it was complete, the legs were attached and it was "no assembly required". BS, this was a DIY project (plus it was in a massive wooden crate which had to be disassembled, which she was told the delivery company would open it up to be sure no damage.. they didn't), LOTS of assembly, including picking up and supporting a 200+ lb stove to assemble the legs. No way 2 senior citizens could do this, I complained and a day later they called back and say the delivery company would come back and install the legs (10-15 minute job) for $225. Never believe ANYTHING they say. The product is beautiful (ILVE stove) but the customer service sucks big time.

I needed a cooktop & wall oven fast for an earlier than expected install and Irakli did an amazing job! He found me just what I needed in my price range and made sure whatever he suggested was available for immediate shipping. He was so knowledgeable about the products and was very professional.Will definitely call him when I need the rest of the appliance.

This company is garbage. After waiting 2 months for my fridge and freezer to be delivered and paying for appliance Haul away / White glove service they sent two non-english speaking delivery drivers who not only did not install my appliances, they also did not haul away the appliances like I paid them for and they even decided to rip open the package on my front porch and throw the plastic the cardboard and the styrofoam all across my yard rather than ask me where they could dispose of it or to simply haul it away like they were paid extra to do. I would not recommend this worthless company to my worst enemy. An absolute garbage experience and am trucking is a worthless worthless company do not purchase from these crooks.