AirfranceReviews of airfrance.us

I used airfrance.us to book 5 plane tickets for a family trip. Finding our best flight options for a multi-city trip was very quick and efficient. Filling up personal information and selecting seats took much longer, and the site went down in the middle of seat selection, so that I couldn't finalize the reservation the day I wanted to. When it comes to paying with debit card, there are extra security steps that are a bit annoying, but I'm glad they are here. Overall, the website interface is pleasant, and not counting the aborted first attempt due to the downtime, the whole process (from searching the best flights to processing the final payment) took probably 20-30 minutes. The longest part was selecting the seats (3 legs times five passengers) to make sure the whole family is next to each other. I wish there was a more efficient way to select seats as a group.

Almost everything perfect: the seat, the service, the flight. The only issue is the entertaining on board: the movies were old and mainly French. We would have expected a better assortment

Air France and Delta airlines provide good flight options, and great service aboard flights. The information on the websites provide detailed information on the necessities for travel on the flight and with countries travel is to and through.

Gentlemen of aifrance, I need my money back for two years that I wanted to fly and due to the pandemic, please do not give up. Karla padilla Melendez is my name referencia JS2QDH @AirFranceES

My reservation was not finished due to a "technical problem". The error page asked me to call Air France in order to finish my reservation. After 1 hour and 3 minutes waiting time the phone system asked me to call another time and hanged up. This is UNACCEPTABLE!!!

Great service. They system however "hangs" sometimes.

I accept the fact that there will be less Air France flights and less connecting flights in these "interesting times." It is challenging to connect the pieces for the best fit. And I have found that it will involve spending some nights in hotels along the way. Air France gave the option to schedule a call back which worked perfectly. I know that whatever happens in this unpredictable time that Air France will quickly adapt and continue to provide excellent service.

The ease of using the system to book our trip. Looking forward to the experience of travel in January and making Air France my number 1 airline.