Airfrance is listed under Airlines & Air Travel.
Airfrance (airfrance.us) has 150 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing150 approved reviews, newest moderated first
JOHN P N.
Got what I needed quickly and fairly. The website was easy to navigate and understand. I was able to get the flights that worked for me, in a relatively quick and easy manner. The online prices were good.
Dan
Air France continues to tweak its online/mobile product. Becoming easy to use. Now, if my entire online profile would always load when I purchase a ticket....life would be grand.
Susan A.
Booking on Air France website was super easy. Bummer that you have to pay to reserve a seat but I guess that is par for the course these days.
anonG
Poor clunky online ticketing. Took an hour to purchase tickets. Impossible to go back a step without being forced to start all over again. Site also realllly slow. When going back to check about one of the "options" I had selected it had me start the ticketing selection process all over again. The seat I had selected then showed up as "occupied". Caution as the site also quoted me a much higher ticket price then my earlier search when I had logged in to Flying Blue. Only after clearing all history on my browser and initially ticketing w/out signing in, did I recieve the earlier price. Creates trust issues.
William B.
Third try to pay worked. Card security sends a phone code SMS, by the time I approved it the reservation was cancelled and I had to start over. Tried to add a bag 'en soute' outbound but not on the return and could not without paying 2x.
מוריס ל.
Its easy and well anderstood the price was fair..thank you
Long A.
Concerning the WVN3WR case, where the passenger was denied boarding due to overbooking, it is unacceptable that Air France gives itself up to 3 months to proceed with the reimbursement of the ticket, according to the words of your advisor this morning. This is in spite of the regulations and in spite of the complicated situation that Air France causes to its passengers. Nowadays, trust has become such a rare commodity that it makes the company's policy incomprehensible.
Plasbo
For this my first airline trip since COVID started I selected Air France for a direct flight from Seattle to Paris. I found the reservation system responding well and navigation intuitive. I was impressed that Air France offered a full refund in case I need to cancel. Maybe there is also something symbolic in choosing Air France: It was the airline that brought me back to the United States on my last flight, a week before COVID hit.
