Aire ServReviews of aireserv.com

My AC is not blowing cold air so I called AireServe yesterday, spoke with a human representative, explained the situation, and scheduled an appointment for today (8am-12pm). I make sure to be up and ready. I receive a text saying that I need to call and reschedule. When I call to reschedule, I am told that I was tentatively rescheduled for June 18 (more than a month away) because my situation didn't constitute an emergency. I was then lectured on what does and does not constitute an emergency. When I explained to this new human representative the situation, just as I had yesterday, she became defensive, as it became clear none of this was my fault. No way am I going to trust people to perform maintenance on my AC when they refuse to even give the simplest of service on the front end. Absolutely ridiculous. I'd definitely work with someone else.

Recently Aireserv of Boca Raton fl, was assigned to me by my home warranty company for a central AC repair. My AC was not cooling. Aireserv sent a technician Mauricio S. to repair the AC. He told me that AC was out of refrigerant and had a leak which needs repair and needs new refrigerant. He told me the refrigerant was my responsibility as it was not covered under my home warranty, and I will have to pay him $800 for 10 pounds of refrigerant upfront before he would do any work. I thought that was unethical to demand advance payment, however I paid him $800 so he can start repair. When I checked on the work about 15 minutes later, he was already getting ready to leave. I asked him what repair was done and why he put the refrigerant in without repairing the leak. I was expecting him to fix the leak in the AC coil by brazing /soldering. He said he used a sealant for repair. Sealant is considered a temporary repair or band aid by industry standards. For permanent repair industry standard is brazing /soldering. I told him I was not satisfied with the repair as I feared it will not last and I will be out of $800 for refrigerant. I also can't understand how he figured that exactly 10 pounds of refrigerant will be needed even before repairing the leak and testing the pressure afterwards. He left with my $800 dollars and a temporary repair which was not expected to last. Sure, enough within 5 days the AC was not cooling again as probably all the refrigerant leaked out again because Mauricio never repaired anything, he simply charged me $800 in advance for refrigerant charge/sealant. I complained to Aire serv about the AC not working and asked them for a refund of my money, I asked them to at least refund me half of my money, they will not. They refunded only a small portion and kept the rest, which I consider dishonest and a rip- off. Hope people who read about my experience with Aire serv and Mauricio S.will be on guard and choose some decent repair company and not get involved with shady AC repair outfits.

We just had Aire-Serv come out to inspect our new HVAC system we bought on September 30, 2025, they called to ask if they could come early to inspect our HVAC system. Ethan S. and Rob P. came and went right to work, they were very thorough, very friendly and knowledgeable. They answered all the questions I asked and explained in depth how my system operated. Very Good Professionals.

I was very satisfied with Samantha Graham.she did a very good job she was efficient, very nice! I was over all over all very satisfied

Dakota Roberts was very professional and on time. He is an excellent technician. I would highly recommend Dakota and Aire Serv!

I've been with AirServ since 2019, when new HVAC system installed. All techs over the years- most recently Karina are top notch techs- explain all in detail and know what the HECK they are doing. Highly recommend them to all you newbies home owners. Thank You.

We had a new Heating and Air conditioning system installed, It was to take two days and Robert Cyr and his team (Hunter S. & Tyler A.) got it done in one day. They were very professional and curtious.

This morning Jake from air serve changed the transformer in my furnace and got me heat back on. What a lifesaver! Jake was very instructive in helping me understand how furnaces work and his experience paid off. Thank you so much Jake for your kind assistance.