Aire ServReviews of aireserv.com

I believe AirServe is using their Advantage Maintenace Plan to fabricated unneeded repair and upgrade. I had some warranty work done back on Feb 2025 and Airserve recommended to me $5000 unneeded services. I did purchased the Coil Sterlizer and High Performance Filter System because I wanted it, but did not needed it. Today (11 August 2025) one of my twice a year Service maintenance was performed and Airserve again recommended to me over $4000 worth of unneeded services even there was nothing wrong with my System and it was working fine. At this rate it would be cheaper to by a new system (from someone else) than to pay for all the unneeded services Airserve keep recommending during their Service Maintenance visits. By the way when, I purchase the High Performance Filter I was told I will receive new filters free of Charge during my twice a year Service Maintenance. That turn out to be a LIE!!!

Warning. Installed RUUD central heat and air system May 2024. The board fried 9/28/24. This part has to be ordered to get it replaced. I was made to feel like it was my fault that it failed. The day after it was installed, I smelled gas around the unit. I bought C02 devices to check it and they were ok. That board was failing then. This costed over $14,000. Beware! The company does not call us with an estimate of time of repair. We have to call them daily. We hear nothing except that the part is lost in shipping. I am beyond disgusted and we are still making payments. I would welcome ideas. They came and fixed the installation problem yesterday. I wish someone had called to let us know while we waited. Hopefully the thing will last but I worry with inaccurate initial installation

Zach was my routine tech coming out to the house. The replacement is TJ. Zach was the best. TJ put down the quality work Zach had done. I notice those put downs were invalid. TJ was more interested in sales to add on features of 3,000 for my 4 year old unit rather than cleaning the unit. Zach always took time and care in quality cleaning of unit , leaving me with photos before and after as I pay a monthly fee for two cleanings a year. TJ left the property leaving the units pvc drain outlet upside down . This shows the need of thorough quality care that I am accustomed to with previous tech Zach. Not a good change for Aire serve or for the customer/community