AG JeansReviews of agjeans.com

Contacted customer service as my order was shipped to MN and I am in CA. AG immediately contacted FedEx and corrected the situation.

I had an issue and the company responded promptly, was easy to work with and they were empathic with their solution. I love AG and highly recommend their product, and customer service. Their product is amazing quality, and I will keep purchasing their jeans.

Carrier delivered my order to the wrong address and when I reached out to AG Jeans they were very, very helpful. They got right on it and contacted the carrier then sent a replacement order the next day. I was worried about losing $ and time since my husband bought the pants for a trip next week. So grateful for their amazing customer service!

I had the experience of dealing with the customer service team behind the AG brand and was pleasantly surprised at how professional and nice they were. I was a few days late to send back my return and reached out to customer service and they emailed me back within 24 hours and once I confirmed they pants were in original form I was emailed back a return label. They were on top of it.

I purchased a pair of AG Prima cigarette crop jeans from the outlet, online, assuming they were the same AG Prima cigarette crop jeans that I had purchased full price a few months earlier from the full price website. ( I like them so much, I was happy to find another pair on sale). I was disappointed when I received them as they do not fit the same and the fabric is inferior. Writing a review here because, interestingly, not able to review this purchase on AG outlet site. Wonder why they don’t let you review your purchases?

I bought some of their products at my local Nordstrom. Loved the fit and the quality. Now that I know what I like I can order online. I needed customer service for the first time recently and they came through for me exactly as you would hope.

So responsive! Great customer service and support. Thanks so much for helping me.

First off, I love AG jeans. I think they have the BEST wash in the jean world. They have so much personality. I ordered the wrong size in my jeans and within 2 hrs. they got back to me, and they had fixed it for me. Most places say oh sorry it is already in processing, which I find always hard to believe. But AG did not and now I don't have to do the hassle of returning the wrong size. Thank you, AG, for great CS