AG JeansAG Jeans is a premium denim and knitwear house leading the sustainable manufacturing movement with innovative technology and eco-minded processes.
AG Jeans (agjeans.com) has 108 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.
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Claim this listingClothing & Underwear · San Luis Obispo, California
Excellent
Clothing & Underwear · Laguna Beach, California
Excellent
Clothing & Underwear · Torrance, California
Excellent
Clothing & Underwear · Escondido, California
Excellent
108 approved reviews, newest moderated first
Aimee
I’ve been a fan of AG jeans for years. I recently ordered a pair and didn’t realize I had listed the wrong delivery address until after I submitted the order. I contacted customer service via email and they corrected the shipping address immediately. Thank you AG!
Andrew K.
These are the best pants, and the support team is excellent. Great design, great fabrics, great people.
Isaac C.
Helpful customer service and great products. Unreliable sizing but it’s ok.
sharon M.
AG Jean Co. has shortened their low rise angel jeans and do not offer longs. It is so frustrating and I will never shop with them again. I was a devoted customer for years and then they altered length with no other options. They are far from dependable and far from reliable.
Response from AG JeansJun 18, 2025
We're sorry to hear you're not satisfied with the current selection of our Angel Low-Rise Bootcut Denim. At this time, the style is only available in a 31" inseam. However, we’re excited to share that longer inseam options are expected to launch as part of our Fall collection.
Lan Y.
By far the most frustrating jeans merchandise. Inaccurate sizing and ridiculous return policy. Terrible customer service.
Response from AG JeansJun 18, 2025
We're sorry to hear you're unhappy with the exception we made. It looks like you're referring to the store credit we issued for a Final Sale item you purchased in 2024. As a reminder, our return policy is available to review anytime on our website. Additionally, we assisted with processing a refund and transferring your store credit to our Outlet store, as requested. If there's anything else we can help with, please don't hesitate to reach out.
ML
I am writing to express my significant disappointment with a recent order. I've been a long-time customer and have noticed a decline in the quality of your clothing. I recently ordered two pairs of shorts via your catalog, which unfortunately did not fit well. I returned these unworn items, and tracking shows they were delivered to your facility on May 27th. Despite this, I have yet to receive my refund. I have attempted to contact your customer service at the provided number, but have been unable to reach anyone. I would like to know when I can expect my refund to be processed?
Response from AG JeansJun 18, 2025
We’re sorry to hear about the trouble with your recent order. We’d love to help make this right, but unfortunately, we don’t have enough details here to locate your order or return. We will be happy to assist please call us at 844-693-3646 or email us at [email protected] and provide us details regarding your order. As soon as we hear back we will look into the status of your return.
Angelica P.
If I could give 100 stars I would… We are so delighted with this purchase, we received the shirts earlier than expected, which was a nice surprise… The fabric is super soft and just amazing… They are such a perfect fit for my son, he’s a farmer and needs to move and stretch and not worry about whether or not his clothing is going to give or bind… he has work to do!! And I don’t think I’ve ever had better customer service, which I really appreciate!!! If there’s one thing I cannot stand, It’s a company that has lousy customer service but this company here is one of the BEST I’ve haVE dealt with in a very, very, very long time, they always got back to me pretty darn quick… I highly recommend this company, their staff, and their clothing line. You will not be disappointed.
Response from AG JeansJun 18, 2025
Thank you for the amazing feedback! We're happy to hear the shirts are working out perfectly for your son and that you felt well taken care of throughout. Your support means everything to us!
Keith H.
I’ve been meaning to review AG Jeans for 2-3 months. Not merely review, but rave about them. I bought my first pair about six months and have over-spent my clothing budget by 300 percent. Why? Because I HAD TO HAVE MORE! The fabrics are unbelievably supple, some with a hand like velvet, but still jeansy. Tellis modern slim is my cut — my hips have never looked so good. I haven’t tried any of the 30 or so shades, washes and distressings AG offers in blue. I went for their fantastic colors. They’re poetically named, but in simple terms my collection holds green, burgundy, mushroom, silvery gray and beige. Why AG rates 1.8 start here astonishes me. The company has not merely reinvented jeans: AG has invented a new category of clothing.