Mark
AG service is very responsive to…
AG service is very responsive to answering questions and issues in lightning speed. Had an issue and customer service reacted in a positive way. I am 100% satisfied with this company.

AG Jeans is a premium denim and knitwear house leading the sustainable manufacturing movement with innovative technology and eco-minded processes.
AG Jeans (agjeans.com) has 108 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.
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Claim this listingClothing & Underwear · San Luis Obispo, California
Excellent

Clothing & Underwear · Laguna Beach, California
Excellent

Clothing & Underwear · Torrance, California
Excellent

Clothing & Underwear · Escondido, California
Excellent
108 approved reviews, newest moderated first
Mark
AG service is very responsive to answering questions and issues in lightning speed. Had an issue and customer service reacted in a positive way. I am 100% satisfied with this company.
NR
I had an issue with a pair of jeans I ordered and customer service responded promptly and created an increasingly rare amazing experience of customer service. Thank you so much!
A R.
Outstanding customer service, fast and flawless shipping and excellent quality of materials and designs. Always the best shipping experience.
Cheryl L.
I had an issue with a pair of pants. Customer Service at AG was so helpful. They offered an immediate store credit. Customer service was professional, helpful and offered a result that I was very happy with.
T R.
Incredible Customer Service. I love AG denim and shorts. I had a small problem with an item and they fixed it right away. They went above and beyond to make sure I was happy.
Aurora A.
I love AG jeans , the fit is great and the quality is top. Their customer service is amazing ! I had issues trying to return a pair of jeans and they solved the issue for me super fast and process the return for me in seconds . I'm happy with the quality and their fast customer service . Definitely will keep buying AG jeans .
Angela
My order was received promptly, and more importantly, when I had a question, their customer service team provided impeccable service and were delightful!
Pii T.
Bought two pairs of jeans from the outlet. One arrived smelling strongly of urine, so as a precaution I put them both in the washer. The fit was inaccurate from the sizing chart provided on the website, but since they were elastic waisted, with no belt loops, I could not cinch them up. I sent an email to Adriano Goldschmied support requesting a size exchange, but since I had removed the tags to wash the pants my request was denied. You’ve gotta hand it to them for making the process of dealing with contaminated jeans thoroughly obtuse. Also, for final sale, pray that the provided size chart is accurate. Proceed with caution with these guys.
Response from AG JeansAug 12, 2025
Thank you for contacting us regarding your recent outlet purchase. If an item arrives damaged or not in its original condition, it’s important to reach out to us right away, before the item is worn or washed so we can fully review and investigate the matter. Once tags are removed and the garment has been washed, we’re unable to assess its original condition or offer the same options that may have been available had we been notified when the delivery was made. We appreciate you taking the time to share your thoughts.