I was extremely happy with the service. I had a great clinician. He was really empathic very supportive. Tried to dig deep into my childhood issues which is really hard to remember and also I felt he was really supportive. He gave very Frank details at the end in terms of my potential medication. Overall was really happy with the service. It was really thorough report which I read that went to my GP. Maybe I just got lucky with the great psychologist. I'm not medicating. I have no interest in medicating but it's made me acutely aware of having ADHD and how I now manage that in my day today. Just having the understanding of the diagnosis has made my life so much brighter. I know understand my superpower.
CH
Caroline H.
Awful on every level
I wish I'd thought to look on Trustpilot before I chose Harrow Healthcare for my ADHD assessment. The clinician was snappy & impatient & rattled through the whole procedure. The connection was poor throughout. It was awful. I lodged a complaint almost immediately afterwards, but after a delay in responding all I've got is a denial from the clinician - of course she'd deny it! Appalling
VP
Vina P.
Terrible experience
Terrible experience! Today (june) is the 4th time I have had my appointment cancelled due to the doctors not able to make it. My first cancellation was in February and 5 months later I am still waiting. The doctors do not think of how cancelling can affects patients. In 2 instances I got a call an hour before my appointment to say its been cancelled! Do not trust these doctors
MA
Maria A.
Avoid If You Need Ongoing ADHD Care
The diagnostic process was quick and professional, but everything went downhill afterwards. Communication is virtually non-existent, emails are ignored, and getting through by phone is almost impossible. I was left without my ADHD medication for an extended period despite repeatedly trying to contact the clinic. The lack of care, accountability, and concern for patients who depend on ongoing treatment is shocking. If you are looking for reliable long-term ADHD support, I would strongly advise looking elsewhere.
LU
Lucy
After reading many poor reviews I…
After reading many negative reviews, I became concerned about my choice of provider. However, I’m very glad that I ignored them and continued with the process.
From my GP referral to receiving a diagnosis took just 6 days. My medication titration was also discussed on the same day as my assessment, which made far more sense to me than having separate appointments, as some other providers do.
My assessment was scheduled for 2:00 pm, and my psychiatrist joined at 2:15 pm. I genuinely don’t understand some of the complaints about doctors running late. Whether you’re in a hospital or a GP surgery, appointments don’t always run exactly on time. If the patient before me was discussing a lifetime of difficulties, I would much rather the psychiatrist take the time to listen properly than rush them through. Mental health assessments aren’t linear and shouldn’t be rushed.
I was particularly impressed that my psychiatrist, Dr Sabouni, had clearly reviewed my letters, consultations, and paperwork before the appointment. It felt personalised rather than like a standard checklist exercise.
We discussed my symptoms in detail, and a diagnosis was made. Medication options were also explored thoroughly, but at no point did I feel pressured into taking anything. We discussed both the benefits and potential drawbacks, allowing me to make an informed decision.
Thank you, Dr Sabouni. My experience has been extremely positive, and I would encourage others not to be discouraged solely by negative reviews, especially when some seem to be based on unrealistic expectations.
MH
Mia H.
I had the most amazing call with Jess…
I had the most amazing call with Jess at Harrow Health. She was incredibly friendly, professional, and reassuring throughout the conversation.
Jess took the time to explain everything thoroughly, including the upcoming stages of the ADHD assessment process, and was completely honest and transparent about what to expect. I really appreciated how clearly she communicated everything, which helped put my mind at ease.
What stood out most was her personal commitment to helping me—she even said she would keep an eye on my documents as they came through, which made me feel genuinely supported and valued as a patient.
Excellent customer service and a real credit to Harrow Health. Thank you, Jess!
AC
Ashleigh C.
the start was great had my assessment…
the start was great had my assessment and medication with in days of each other started on a low dose then doubled and had some side effects in dec 2025 and ive hardly had any contact or another medication since its now june 2026 and ive just been left they do not answer calls or emails ive been trying for months ,even from my doctor. i wish i chose another company i would never recommend harrow health
SA
Sarah
I would like to express my sincere…
I would like to express my sincere gratitude and appreciation to Harrow Health- all of the team. From the admin who have answered my questions and calmed my storm to the staff who work tirelessly to make the process as efficient as possible- (3weeks from start to finish-after 18 months with GP)
with extra recognition going to my doctor Joshuar Jameson who has provided exceptional care, dedication, and professionalism shown throughout my treatment journey.
His patience, compassion, and genuine passion for helping others have made a profound difference in my life. During each meeting, he took the time to listen, understand me as an individual- processing my overthinking thoughts and reasoning them. He’s provided excellent support and guidance every step of the way. I fully believe his professionalism and expertise gave me confidence and reassurance during this unfamiliar time.
Since beginning under Harrow from assessment, to diagnosis, to receiving the appropriate medication, my quality of life has improved significantly. I have experienced positive changes in both my physical and emotional well-being, allowing me to regain stability, confidence, and a renewed sense of hope for the future- now I am proud to be ADHD.
Dr Joshuar- thank you for providing unwavering commitment to your patients. I am deeply grateful for the positive impact you have had on my life.
Kindest regards,