Add-On DesignReviews of add-ondesign.com

Response from Add-On DesignApr 12, 2026

Hi Rob. I've reached out to you via email regarding this. For further assistance, please contact us directly at [email protected] so we can properly look into your case and resolve this for you. We take product quality and customer service very seriously, and we’d like the opportunity to make this right.

Response from Add-On DesignApr 9, 2026

Hi Gary, Thank you so much for your feedback, we really appreciate it! We’re sorry again that the rubber casing was missing initially, but we’re glad we could resolve it quickly for you without any hassle. It’s great to hear you’re happy with the service, that means a lot to us. If you ever need anything else, we’re always here to help. Add-on Design

Response from Add-On DesignApr 12, 2026

Hi Duncan. I’ve reached out to you via email regarding this. For further assistance, please contact us directly at [email protected] so we can properly look into your case and resolve this for you. We take product quality and customer service very seriously, and we’d like the opportunity to make this right.

Response from Add-On DesignApr 9, 2026

Hi Mark, Thank you so much for your kind words, this really means a lot! I’m glad we were able to sort that out quickly for you and get the correct trackers sent without any hassle. It’s great to hear you’re happy with how everything was handled. If you ever need anything else, feel free to reach out anytime. Add-on Design

Response from Add-On DesignApr 13, 2026

Hi Gavin. Thank you for sharing your experience, I really appreciate your patience throughout the process. I’m glad we were able to get everything sorted in the end and that the replacement trackers worked well for you. I completely understand the initial frustration, and it means a lot that you gave us the chance to make things right. For further assistance, please contact us directly at [email protected] so we can properly look into your case and resolve this for you.

Response from Add-On DesignApr 9, 2026

Hi John, Thank you so much for your kind feedback, it truly means a lot! I’m really glad to hear you’re happy with the trackers and that everything was sorted for you. It was a pleasure assisting you. We really appreciate your recommendation and support. If you ever need anything, I’m always here to help. Add-on Design

Response from Add-On DesignApr 9, 2026

Hi Darren, Thank you so much for your kind feedback, we really appreciate it! We’re glad to hear that you’re enjoying the tags and found them easy to set up and use. It’s great to know they’re working well for you. We also truly appreciate your kind words about our customer service, that means a lot to us. If you ever need anything else, we’re always here to help. Add-on Design

Response from Add-On DesignApr 12, 2026

I apologize for the frustration, Squirtle. We take product quality and customer service very seriously. We haven't been able to locate your order details here, so please reach out to [email protected] with your order #. I’d like to resolve this for you personally.