Add-On DesignReviews of add-ondesign.com

Please Please do not get done like I have. Ordered 4 trackers and paid for 4 guess what I only received 1 tracker not 4! Postage took ages and there was no receipt with the 1 tracker so now I'm sending emails to no response. Don't get done like me staying well clear of this company.

DO NOT BUY. I bought 4 tags believing the advertising that they use GPS, they don't. only work on Android and even then only when very close to my phone! RUBBISH. no response to contact for refund.

DO NOT BUY FROM THIS COMPANY — COMPLETE SCAM & FALSE ADVERTISING! ​Stay far away from Add-On Design! I ordered their LED door sills after seeing their flashy advertisements and videos, and what actually arrived looked nothing like what was shown. The product is cheap, completely misdescribed, and nowhere near the quality demonstrated in their promotional ads. ​When I reached out for a refund, their so-called customer service immediately started giving me the runaround. First, they demanded pictures. I provided them. Then they changed the rules and demanded videos. Every single message is another delay tactic and another ridiculous excuse designed purely to drag out the process and avoid returning my hard-earned money. ​They will happily take your payment instantly, but the moment you want a refund for their deceptive junk, they stall and stonewall you. Do not fall for their slick social media ads—what you see is NOT what you get, and you will fight tooth and nail just to get ignored. ​Save yourself the headache, protect your wallet, and buy your car accessories from a legitimate, trustworthy seller instead. ZERO stars!

Ordered Kia Stinger lighted door sills. They sent KN door sills which are not what I ordered. I have emailed several times to get them exchanged, no response. Terrible customer service. I should have read the reviews before ordering. This place is TRASH! I'm going to post on every platform warning potential customers not to do business with this company!

Bought some light up door strips, they arrived weeks later, later than I was told and they were printed wrong! They ask your car model and this was printed on them along with Ford and the Ford logo! This was NOT what I asked for and their response was their ‘production team interpreted it like that.’ Complete waste of money I cannot use them and their customer service is shocking, no help, no resolution DO NOT ORDER FROM THIS COMPANY! Poor products and worse customer service, unfortunately I didn’t read the reviews first and I see it has happened to someone else.

I bought two trackers one for each car but they only sent one tracker ! The case they sent it in was for two trackers. It also sets up as being a car horn?

I’m very disappointed with my experience with Add-On Design. I ordered a product with the logo specifically requested for my Tesla Model X, but the item I received had the wrong logo and instead said “Tesla 2023.” I contacted the company to explain the mistake and asked them to correct it, but they refused to fix or replace the product. Mistakes can happen, but what matters is how a company handles them. Unfortunately, in my experience, customer service did not take responsibility or offer a reasonable solution. I would not recommend Add-On Design based on my experience. Make sure you carefully verify what you are ordering, because if there is an error, they may not be willing to correct it.

Never have I done a review but they are garbage false advertising as they are not gps if it not next to your phone you can not track it absolutely con