Mark B.
Only one magnetic cover gor two…
Only one magnetic cover gor two trackers. Trackers set up ok. Delivery time took a bit longer than expected. Overall ok but wouldnt use again even though no problems.

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Add-On Design (add-ondesign.com) has 77 customer reviews on Five Star Index, with an average rating of 2.5 out of 5.
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Auto Parts & Wheels · Redmond, Washington
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77 approved reviews, newest moderated first
Mark B.
Only one magnetic cover gor two trackers. Trackers set up ok. Delivery time took a bit longer than expected. Overall ok but wouldnt use again even though no problems.
Callum T.
Customer service is spot on
Richard P.
I purchased two last year and really pleased - easy to set-up and original batteries still working fine after months! I can just look at my phone and can see where my van and car are parked. Just bought two more as getting another car and one for my freind also. Great Price!!
Chris M.
Somewhat misleading in their advertising regarding "real time GPS". Their "AnyTrack Pro" simply uses Bluetooth Crowd Sourcing from other cell phones very near where the vehicle is you placed the device in. Somewhat area as to the general location of the automobile, but certainly not anywhere near exact. No real time speed reads. Remember folks, you get only what you pay for. These "AnyTrack Pro" crowd sourcing devices are only a step or two better than nothing. Ps. Their address is supposed to a city in New Mexico, but shown as being in New York according to their website. Kinda sketchy if you know what I mean.
Response from Add-On DesignApr 27, 2026
Hi Chris. I’m really sorry to hear about your experience, and I completely understand your frustration. We take product quality and customer service very seriously. Unfortunately, I haven’t been able to locate your order details here. Could you please reach out to [email protected] with your order #? I’d like to personally look into this and get it resolved for you as quickly as possible.
MR KEVIN B.
Bought a tracker for my car which stopped working and they made every exscuse they could to get out of replacing the faulty unit with a new one . BUNCH OF CROOKS
Response from Add-On DesignApr 15, 2026
Hi Kevin. I’m really sorry to hear about your experience, and I completely understand your frustration. We take product quality and customer service very seriously. Unfortunately, I haven’t been able to locate your order details here. Could you please reach out to [email protected] with your order #? I’d like to personally look into this and get it resolved for you as quickly as possible.
Graham M.
I ordered a 2 pack of trackers ,They say I only ordered 1 but they charged for 2, It came without the magnetic case, and the company said this was the latest edition, I have managed to.pair it to android and it works ,I would NOT recommend this company, Reading the reviews it is clear they don't care about customers, The old addage , Buyer Beware.
Response from Add-On DesignApr 12, 2026
I apologize for the frustration, Graham. We take product quality and customer service very seriously. I’d like to resolve this for you personally, kindly email us at to [email protected] with your order number. Thank you!
Ryan
Complete scam. Units do not work and do not fit. No reply from customer service email and no number
Response from Add-On DesignApr 12, 2026
I apologize for the frustration,Ryan. We take product quality and customer service very seriously. We haven't been able to locate your order details here, so please reach out to [email protected] with your order #. I’d like to resolve this for you personally.
Dave
If I could give this company a negative 5 stars I would. I ordered 5 trackers and they sent the IOS version. After repeated emails with customer service they finally gave me ship back info. I shipped all 5 with tracking number and they were received. This was over 5 months ago and still no refund. NEVER do business with this POS company. They are the absolute worst! I get no more correspondence and I have asked to speak to someone with authority and still no answers! Don't ever do business with this company.
Response from Add-On DesignApr 12, 2026
I apologize for the frustration, Dave. We take product quality and customer service very seriously. We haven't been able to locate your order details here, so please reach out to [email protected] with your order #. I’d like to resolve this for you personally.