AdapthealthReviews of adapthealth.com

Stacy from Lilly Rd is very professional. The company took care my problem right away.

excellent service; very professional

You could spend hours as I did on the telephone being shunted from one department to another and then being disconnected. If you elect to press #1 for a callback, you'll be disconnected. If you are on hold when the company closes for the day at 5:00PM you'll be disconnected. If want to buy a machine they won't hang up on you. But if you need anything else be prepared for the absolutely WORST customer service I've ever encountered. This is the AdaptHealth QMES company in Pennsylvania. Have some aspirin at hand. You'll need it after banging your head against the wall.

Very courtes

Roberto is excellent Cpap advisor.

This review is for Aerocare which is part of Adapt Health. Words can hardly explain my poor experience with Aerocare over the course of 15 months. They consistently lose orders, blame physicians, or simply play dumb when confronted with issues. Every prescription placed by my doctor for CPAP supplies was lost. Each time, I would follow up on the new order and each time it was lost. During my last exchange, Aerocare finally received the order and simply didn't fulfill it! I had to call, yet again, to find the order had been sitting unfilled for 2 weeks. How does a company survive with service like this?? It took nearly 2 months to get the product and it was WRONG! Had enough and went with another company.

Matthew did a great job getting our equipment out of our house. He was efficient and helpful.

Great service always pleasant and makes sure everything works before they leave awesome