AdapthealthReviews of adapthealth.com

Very friendly staff, the nurse that showed me how to use the CPAP device was absolutely amazing. She was very thorough and professional!

Brittany was friendly and helpful.

I was so stressed out with the runaround I got on getting my oxygen right from the start at the sleep center I was a patient with and then I finally got a very special woman that explained in detail the steps I must take 1st to get the oxygen as I am on Medicare. Amy from West Virginia was absolutely an Angel, she answered my questions explicitly and clearly, with such a kind heart and after speaking to her I know things will be better for this old lady no matter what. Thank you so very much Amy, you are a sweetheart. ❤️

The gentleman that assisted us was so very sweet, personable, and knowledgeable. We felt fully equipped to handle the at home oxygen for our newborn which brought us comfort

Excellent technican!

I am disappointed with AdaptHealth’s customer service and quality control. On Monday, I reported that the bed rails delivered with my hospital bed were unsanitary, arriving covered in rust, dirt, and residue. This condition is unacceptable for any patient, particularly those with health concerns or compromised immune systems. I provided photographs to document the issue. I made multiple calls and was informed that the local manager, Chris, in Charlotte, NC, would contact me. As of Thursday, I have not received any follow-up, apology, or explanation. Although a replacement bed rail was delivered today, the lack of communication and accountability remains concerning. Patients receiving durable medical equipment should expect clean, sanitized products and responsive customer service. A timely acknowledgment and apology would have been appropriate. This experience raises concerns about AdaptHealth’s quality standards and customer care. I hope the company addresses these issues to prevent similar situations for other patients.

Arrived when expected, great customer service!

Lenoir and the receptionist were great